The purpose of this role is to provide enterprise-class, server and storage infrastructure technical support services.
ResponsibilitiesHands-on management of enterprise-class server, storage and cloud infrastructure
Configure, upgrade, install and manage server and storage diagnostic, configuration and management tools
Perform capacity management and planning to ensure scalability and availability of the server, storage and cloud environment
Troubleshoot and resolve software, hardware, configuration and operational problems across the enterprise environment
Maintain servers and storage area networks through practical and structured maintenance plans
Manage and report on new implementations, lifecycle management, patch management, optimisation and service improvement initiatives
Administer, manage and troubleshoot Microsoft Entra ID (Azure AD) including identity governance, conditional access, RBAC and SSO configurations
Manage, troubleshoot and optimise Microsoft Intune including device enrolment, compliance policies, configuration profiles and application deployments
Administer and support the Microsoft 365 suite including Exchange Online, SharePoint, Teams, OneDrive and licensing management
Investigate and resolve escalated issues related to Entra ID, Intune and Microsoft 365 services
Work with vendor technical support to facilitate the analysis and resolution of complex technical issues
Participate in the design and engineering of a secure server, storage and modern workplace environment and delivery of IT projects
Lead and mentor junior team members and Systems Administrators in day-to-day technical operations
Follow and enforce established change management processes in alignment with ITIL best practices
Ensure systems administration tasks and documentation are kept up to date in compliance with operational standards and governance requirements
Participate in business continuity and disaster recovery infrastructure planning, building and testing
Drive continuous improvement initiatives across infrastructure, endpoint management and operational processes
Relevant IT Bachelor’s Degree, Diploma or Complete Microsoft Certifications (MCSE/MCITP)
Storage Certification (Advantage)
A minimum of 5 years in a technical role (design, implementation and maintenance of servers and storage).
Expect knowledge of hardware platforms, converged infrastructure, networking, SAN, NAS and subsystems.
Strong knowledge of enterprise and mid-range storage, file system, cloud and virtualisation technologies.
Experience in installation, upgrade, patching of server hardware and platform software.
Experience in backup, recovery design, DR implementation, monitoring implementation, troubleshooting, performance tuning and optimization.
Hands-on experience administering Microsoft Entra ID (Azure AD) including identity governance, conditional access, RBAC and SSO
Skills Required
- Relevant IT Bachelor's Degree, Diploma or Microsoft Certifications (MCSE/MCITP)
- Storage certification
- Minimum of 5 years technical experience in server and storage design, implementation and maintenance
- Knowledge of hardware platforms, converged infrastructure, networking, SAN, NAS and subsystems
- Strong knowledge of enterprise and mid-range storage, file systems, cloud and virtualisation technologies
- Experience in installation, upgrade and patching of server hardware and platform software
- Experience in backup and recovery design, DR implementation, monitoring, troubleshooting and performance tuning
- Hands-on experience administering Microsoft Entra ID (Azure AD) including identity governance, conditional access, RBAC and SSO
- Experience managing and troubleshooting Microsoft Intune (device enrollment, compliance, configuration, app deployment)
- Experience administering Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive) and license management
What We Do
Mr Price Group Limited is an omni-channel, fashion value retailer. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys stores 1986 - Laurie Chiappini and Stewart Cohen, together with BOE, acquire a major shareholding in John Orr Holdings 1987 - The first Mr Price store opens 1991 - Laurie Chiappini and Stewart Cohen acquire control of the Group from BOE 1993 - Launch of the Mr Price Group Share Partnership Initiative 1996 - Acquisition of Galaxy & Co. and Sheet Street 1997 - Alastair McArthur is appointed as CEO 1998 - Mr Price Home launched 2000 - Mr Price opens stores in Botswana and Namibia 2001 - Specialty Stores becomes MR Price Group 2005 - Over 100 million units are sold across the group 2006 - Sale of the Hub and Galaxy divisions 2007 - Launch of Mr Price Sport stores and Mr Price Franchising 2008 - Miladys wins the Orange Index award for excellence in customer service 2008 - Mr Price Apparel is voted the most loved and most frequented retail apparel brand for the first time 2008 - This year Mr Price Home is voted the most loved and most frequented homeware retailer 2011 - Retail sales exceed R10 billion and profit attributable to shareholders exceeds R1 billion for the first time 2011 - The group celebrates the 25th anniversary of change in control, recording a CAGR share of 25.3% and headline earnings per share of 23.5% over this period 2012 - First Corporate owned Mr Price store opens in Lagos, Nigeria 2013 - Mr Price launches its online store
