<div class="content-intro"><p>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>About the Role</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Systems Engineer, Business Applications who will play a key role within our G&A Systems Engineering team helping to drive our corporate and legal systems initiatives. </span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">As part of our Business Systems Engineering team, you will be responsible for providing the day to day support for our corporate and legal systems. You will have expertise in task and project management systems such as the Jira platform, and a desire to play a key role on our Jira implementation team as our first Jira Administrator at Fivetran. You will also have the desire to branch out beyond Jira, and assist with our knowledge management solution, Slab, as well as being our primary point of contact for all Legal Systems efforts. You will be able to offer up your technical expertise to identify, analyze and develop solutions to complex business problems. You will play a key role in the maintenance, configuration and optimization across the systems you support. Our ideal candidate will possess in-depth knowledge across the various modules within Jira, while also having an open mindset to expand their systems toolkit. </span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This is a full-time position based out of our Oakland office.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Technologies You’ll Use</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Jira, Slab, and Ironclad are examples of systems that you may encounter day to day. More importantly, we’re looking for someone who is willing to explore and learn new solutions and become the local expert in those.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What You’ll Do</strong></span></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Think broadly about processes and their dependencies, and create well-designed solutions beyond the immediate opportunity</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lead the configuration and customization of our Systems to align with business processes and requirements, inline with Fivetran’s Feature Development Life Cycle</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support configuration testing activities including UAT to E2E in close partnership with the business</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support the day to day of our corporate and legal systems, focusing on custom configurations, reporting, and native integrations</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Troubleshoot any issues that arise, establishing the root cause and implementing a fix within a timely manner</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure Jira is kept up to date by managing patches and upgrades</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Create and maintain detailed documentation of system processes, configuration, and technical design</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Collaborate closely with internal stakeholders across the organization to understand business needs</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assess Corporate and Legal workflows and identify opportunities for process improvements and automation</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist in developing overall Corporate and Legal roadmap recommendations</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Skills We’re Looking For</strong></span></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">5+ Years of Jira Administration experience</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to translate business requirements into technical solutions</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong understanding of Agile project management methodologies.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Thinking as the end user first, focused on the experience and UX customization</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience implementing Jira at a very R&D heavy organization</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Solid understanding of Jira system configuration including Jira Automation, scripting, and Jira Query Language</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Familiarity with Jira integrations such as Github</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Eager to learn and stretch beyond your comfort level</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong communication skills </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Attention to detail</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Bonus Skills</strong></span></p>
<ul>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Atlassian Certified Jira Administrator, Atlassian Certified Jira Project Administrator, Atlassian Certified Jira Service Management Administrator, Atlassian Certified in Managing Jira Cloud Projects</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience as a software engineer / systems analyst, or as a systems engineer applying software development principles to internal systems</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience with related corporate systems, such as Github, Carta, Ironclad, Coupa, Aha - we work cross-functionally and you’ll encounter these from time to time</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Public company experience and a working understanding of system and process controls.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficiency in general-purpose programming languages, SQL, and general data literacy</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">#LI-EM1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-weight: 400;">The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process.</span></p>
<p><strong><br>This range represents base salary only and does not include incentive for sales roles, equity, or benefits, if applicable. <br><br><br></strong></p></div><div class="title">Pay Range</div><div class="pay-range"><span>$149,927.34</span><span class="divider">—</span><span>$179,920 USD</span></div></div></div><div class="content-conclusion"><p> </p>
<p class="p-rich_text_section" style="line-height: 1.3;"><strong data-stringify-type="bold">Perks and Benefits</strong></p>
<ul>
<li>100% employer-paid medical insurance<strong>*</strong></li>
<li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off</li>
<li>RSU stock grants*</li>
<li>Professional development and training opportunities</li>
<li>Company virtual happy hours, free food, and fun team-building activities</li>
<li>Monthly cell phone stipend</li>
<li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li>
</ul>
<p style="line-height: 1.3;"><em><strong>*</strong>May vary by country and worker type - please reach out to your recruiter for more information</em></p>
<p style="line-height: 1.3;"><em>Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetran's Benefits by Region.</em></p>
<hr>
<p style="line-height: 1.3;">We’re honored to be <a class="c-link" href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank" data-stringify-link="https://fivetran.com/blog/hvr-acquisition-series-d" data-sk="tooltip_parent">valued at over $5.6 billion</a>, but more importantly, we’re proud of our <a class="c-link" href="https://fivetran.com/culture" target="_blank" data-stringify-link="https://fivetran.com/culture" data-sk="tooltip_parent">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in <a class="c-link" href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank" data-stringify-link="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" data-sk="tooltip_parent">Forbes</a>. </p>
<p style="line-height: 1.3;">Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.</p>
<p style="line-height: 1.3;">To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video.</p>
<p style="line-height: 1.3;">To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>.</p>
<hr>
<p style="line-height: 1.3;"><em>We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.</em></p></div>
Top Skills
What We Do
Fivetran is the global leader in modern data integration. Our mission is to make access to data as simple and reliable as electricity. Built for the cloud, Fivetran enables data teams to effortlessly centralize and transform data from hundreds of SaaS and on-prem data sources into high-performance cloud destinations. Fast-moving startups and the world’s largest companies use Fivetran to accelerate modern analytics and operational efficiency, fueling data-driven business growth. Fivetran is headquartered in Oakland, California, with offices around the world.
Why Work With Us
At Fivetran, we live by our values daily. In every interaction, it is easy to identify that we work with integrity, we take initiative, and we employ a team-first approach. Our Glassdoor rating is no accident: just as customer experience is a guiding light for us, so is employee satisfaction. Experience ownership, impact, and recognition here.