Ben & Jerry's Homemade Inc., started in 1978 in a renovated gas station in Burlington, Vermont, USA, founded by childhood friends and dedicated activists Ben Cohen and Jerry Greenfield. In 2000 Ben & Jerry’s became a wholly owned subsidiary of Unilever with the remainder of an independent Board of Directors to provide leadership focused on preserving and expanding Ben & Jerry's social mission, brand integrity, and product quality.
Ben & Jerry’s has an inspiring ambition. We aim to be Unilever’s next billion € brand and are expanding rapidly in Europe and in new markets in Asia and Latin America. This translates into a high-paced growth environment married with our uncompromising grassroots and activist spirit. That is how we remain a true purpose-led organization with a connected 3-part mission that are reflected in our KPI’s: Social mission, Product mission, and Economic mission.
Background & Purpose of the Job
The Senior Systems Analyst is to support and evolve the Ben & Jerry’s global IT landscape, primarily consumer-facing. You’ll work closely with other Ben & Jerry’s and agency developers to design, develop, and maintain technical solutions that support consumer facing web sites and associated platforms and integrations across a large global footprint. You’ll work with a cross functional team of U.S. based Ben & Jerry’s staff to develop and execute progressive, innovative, and strategic winning campaigns that support progressive social change.
What You Will Need to Succeed
Leading:
- Interfaces and collaborates with Brand Managers and other functional areas of the business to understand and translate global, regional, and local business objectives and initiatives into technical solutions.
- Collaborates with developers to ensure successful implementation of technical solutions.
- Manages onboarding and oversight of external service providers/agencies to ensure successful platform integrations.
- Interfaces with Unilever IT to ensure awareness, and in some cases alignment, with Unilever platforms, capabilities, and processes.
- Interfaces with Unilever hosting and security teams to ensure compliance, troubleshoot issues or implement solutions.
- Contributes to the ongoing evolution of the Global Web strategy through a clear understanding of industry trends and directions.
- Produces documentation of processes and solutions of both a technical and a descriptive nature
Supporting
- Monitors and research emerging technologies, external platforms and services, consumer behavior and site analytics to inform innovation and integration opportunities.
- Recommends process, resourcing, and technical changes for efficiency and scalability.
- Ensures user interface design and development adheres to best practices for user security, data privacy, user experience, core web vitals, SEO, and accessibility.
- Assists with on-site Unilever IT initiatives such as network, print, device, software rollouts and processes.
- Ensures user interface design and development adheres to web content and accessibility guidelines (WCAG)
- Ensures content is optimized for search engine optimization (SEO) leading to increased traffic to the site.
Skills
- Bachelor’s degree in information technology or equivalent level of experience
- 3-5 years’ experience with enterprise technology solutions
- Experience working with a team in a continuous integration environment.
- Light Project Management experience
- Experience with cloud infrastructure principles.
- Familiarity with core web vitals/site speed optimization
- Familiarity with web accessibility standards/best practices
- Familiarity with web analytics platforms, tag management platforms and associated technologies
- Familiarity with content management systems and principles
- Strong consultation, interpersonal and influencing skills.
Our People Profile
To support our 3-part mission, Ben & Jerry’s also has an outspoken people-mission. We look for people with these characteristics to strengthen our team:
- Purpose-driven: passion and drive to make a real impact through our social mission agenda.
- Empathy: curious to collaborate with a variety of personalities and styles and to build excellent relationships with internal & external stakeholders
- Mastery: continuously learn and develop to remain an expert in your functional area
- Autonomy: dare to make choices and take ownership
- Activism: interested in bringing about political or social change
- Equity: recognizing power dynamics and how biases play out in interactions throughout society; this awareness and these skills are necessary so that throughout our business we engage respectfully and make decisions fairly
What We Can Offer You
Unilever at a Glance | Working at Unilever | Powering our Purpose | Planet & Society |Unilever’s Brands | Unilever on LinkedIn | Strategy | Unilever | Diversity, Equity & Inclusion | Careers at Unilever | Benefits, Learning, & Wellbeing | Latest News About Unilever
Pay: The pay range for this position is 84,400 - 126,600 . Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Long-Term Incentive (LTI): This position is LTI eligible.
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription
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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Nondiscrimination Provision.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
Top Skills
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
