Senior Systems Analyst, OMS and Parcel

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn,  ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

What does a day in the life of a Senior System Analyst look like?

As a Senior System Analyst, you will be implementing and analyzing complex systems within the Order Management System (OMS) and Parcel Execution System. This includes diagnosing program issues, resolving user issues, planning development, and testing. This position will report to the Senior Systems Manager and work directly with vendors, other departments, internal clients, and warehouse operations to complete or lead tactical and strategic initiatives.

Primary Responsibilities

• Provide specialized Order Management & Parcel Execution System support to users and clients
• Work through order and shipping transaction flows and documents including purchase orders, shipment confirmations, shipping orders, shipment status, and confirmations
• Identify and define application problems and evaluate procedures and processes
• Control solutions by establishing specifications and coordinating production with programmers
• Lead testing efforts and validate results by testing programs
• Design, develop and implement integrations amongst the company systems
• Diagnose system bugs and functionality gaps 
• Establish integrations and data exchange across platforms (e.g. EDI, APIs, and file-based interfaces)
• Write queries to retrieve, update, and manage data using SQL
• Collaborate with internal and external end users to drive best practices
• Provide status updates to team members and stakeholders
• Operate with a high level of knowledge of the organization and industry
• And, because we know that you are going to be awesome, we might be able to assign other duties your way, giving you the opportunity to expand and grow within your career

Qualifications

• Bachelor’s degree in information services or a related field
• 5-7 years’ experience working within Information Services or equivalent systems experience
• 3 years’ experience supporting enterprise Order Management Systems (OMS) and/or parcel shipping execution solutions (e.g., order orchestration, allocations, shipment planning, carrier integrations, rating/labeling)
• Experience training internal and external end users on system functionality
• Experience writing queries utilizing SQL
• Ability to work in a high volume, fast paced environment while applying critical thinking and problem-solving skills
• Ability to troubleshoot systems issues, prioritize effectively, and implement solutions
• Ability to learn, understand, and apply new technologies and development processes
• Able to travel for business up to 10% of the time

Preferred Qualifications

• Experience in the supply chain industry or software consulting
• Experience in coding using languages such as C#, VB, .NET, Java, Javascript
• Experience overseeing or developing web servers such as IIS and Apache
• Understanding of APIs and Web Services
• Experience working in Agile scrum methodology
• Familiarity working with EDI transaction sets to exchange business documents such as purchase orders, invoices, and shipping notices (EDI 850/856/940/945)

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• Benefits package including medical, dental, vision, HSA, and medical reimbursement

• Annual bonus eligibility

• 401(k) match

• Vacation and holiday pay

• Employee assistance and identity theft protection

• Career development and opportunity for internal promotions

• Tuition reimbursement for further education

• Company paid life insurance and short term disability

Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [email protected] and let us know your contact information and the nature of your request.