9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/.
Application password: Niner
This position is contingent upon contract award.
Professional Level
The Systems Administrator position aligns as Level 2 Engineer at 9th Way Insignia. An Engineer 2 typically plans and directs research or development work on complex projects, along with engaging various parties in design and development. Costs and recommendations of new components may also involve part of the job scope. Performs multiple engineering-related tasks in various assignments within the project and firm. Engineer 2 has broad knowledge of engineering procedures and assists in the resolution of complex problems. Engineer 2 has strong technical skills and background, a knack for learning new technologies, and a blend of good problem-solving and innovation needed to resolve a wide variety of technical production challenges.
Responsibilities
- Administer, monitor, and optimize VAEC environments supporting the Enrollment System (ES), EDB, IVM, and VistA REE.
- Provision, configure, and maintain cloud-based and hybrid infrastructure (Windows, Linux, RHEL, VMware, Azure/AWS).
- Implement and manage system security controls in compliance with FedRAMP, FISMA, IRS 1075, HIPAA, and VA directives.
- Support CI/CD pipelines, automated deployments, and environment refreshes for development, test, and production.
- Monitor system health, performance, and capacity using tools such as Splunk, Azure Monitor, and custom dashboards.
- Troubleshoot and resolve incidents, outages, and degradation across cloud and on-premises systems.
- Manage user access, authentication, and privileged accounts (Active Directory, MFA, RBAC).
- Perform regular backups, disaster recovery testing, and root cause analysis for system failures.
- Maintain system documentation, runbooks, and operational procedures.
- Collaborate with engineering, security, and product teams to support modernization, migration, and integration efforts.
- Ensure compliance with change management, patching, and vulnerability remediation processes.
- Provide Tier 2/3 escalation and after-hours support for critical incidents.
Requirements
- Bachelor’s degree in computer science, information technology, or related technical discipline.
- 6 years of relevant system administration experience; 10 additional years may be substituted for education.
- Hands-on experience with cloud platforms (Azure, AWS, VAEC), virtualization (VMware), and enterprise operating systems (Windows, Linux, RHEL).
- Strong understanding of security frameworks, compliance requirements, and access management.
- Experience supporting CI/CD, automation, and infrastructure-as-code (Terraform, Ansible, PowerShell).
- Proficiency with monitoring and observability tools (Splunk, Azure Monitor).
- Excellent troubleshooting, documentation, and communication skills.
- Ability to work collaboratively in cross-functional teams and support after-hours escalation.
9th Way Insignia’s range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Clearance/Background Investigation
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Benefits
Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.
Legal
We’re an equal employment opportunity employer that empowers our people to fearlessly drive change – no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.
Top Skills
What We Do
9th Way Insignia is a service-disabled veteran-owned small business (SDVOSB) that provides results-oriented technical solutions to the federal government. Led by experienced industry leaders, we bring software development, enterprise architecture, cybersecurity, enterprise IT, and data analytics capabilities to our customer base within the Departments of Veterans Affairs, Health and Human Services, Transportation, Commerce, and State.
