Senior System Technologist

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewMotorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
The Senior System Technologist (ST) is an onsite position dedicated to the office and customers located in the Lee County, FL and Collier County, FL area. The ST MUST reside near/within Lee County, FL or Collier County, FL to be available for 24/7 rotation of support 365 days of the year.
Job Description

Join Motorola Solutions and become a vital part of our team, ensuring the smooth operation of complex mission-critical communication systems in the Lee County, FL and Collier County, FL area. This is an onsite position requiring a dedicated professional who resides near/within Lee County, FL or Collier County, FL. 

This role requires expertise in optimizing and supporting a diverse range of mission-critical communication systems, including legacy analog, advanced digital P25, and data infrastructure. You will master the technical intricacies of mission-critical communication systems, including legacy analog, advanced digital P25, and data infrastructure.

• Play a crucial role in supporting the Motorola systems that our public safety customers rely on.

• Responsibilities include the optimization and support of complex mission critical communication systems.

• Troubleshoot, provision, program, configure, test and optimize: Dive into the heart of software-driven electronics, troubleshooting technical issues and ensuring seamless performance of communication system infrastructure. You will be responsible for optimizing RF and broadband architectures, ensuring optimal system performance. 

• Become a master of complex mission critical communication systems, proficient in programming, configuring, optimizing, testing, and documenting these intricate systems. 

• Program, configure, optimize, test and document complex communications systems.

• Provide weekly reports of activities and accomplishments.

• Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results

• Conduct regular preventative maintenance routines, analyzing system trends to proactively address potential issues and ensure seamless operation. 

• Develop innovative solutions for challenging technical problems encountered during system implementation, upgrades, or support issues. 

• Continuous training in the latest technologies and troubleshooting techniques

• Team with Engineering, Project Management and Sales personnel to effectively design, implement, optimize, and cut over advanced communication systems which meet or exceed customer expectations.

• Work with local and remote teams to accomplish complex tasks for mission critical communications.

• Deliver strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must have an understanding of computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and endpoint devices.

• Capable of installing server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.

• Provide extensive knowledge of R.F. systems, such as transmitters, receivers, and antenna networks.

• Deliver expert knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques

Preferred Knowledge/Skills:

• Juniper networks (JNCIA preferred but not required)

• Nokia MPLS

• CompTIA Network +

• CompTIA Security +

• ETA CETa or better

• Motorola R56 Installer

• Firewalls, MPLS, and OSI models.

• Motorola Solutions Radio products and features

• Server hardware, virtual machines, Microsoft and Linux based servers.

Motorola Ecosystems:

• Astro Master Sites

• GTR8000 ESS

• MCC7500/e Consoles

• Multi site trunking

• Simulcast trunking

• ISSI system linking

Candidate Requirements:

• 6+ years experience with Motorola Astro P25 Communications Systems, VHF, UHF, 700/800 Public Safety Radio systems.

• Experience with one or more of the following: P25 radio systems, NICE public safety loggers, LMR RF systems, networking equipment, IT networks.

• Good understanding of Motorola Trunking, P25 and SmartZone systems.

• Must have very strong knowledge of wired/wireless communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance.

• Experience with P25 Systems, LMR RF systems, networking equipment, IT networks and subscriber equipment.

• Experienced with Motorola Solutions Public Safety P25 700/800 MHz radio systems.

• Candidates must have knowledge of Motorola Solutions radio systems.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

• Must be able to obtain background clearance as required by government customers.

• Must have a current valid driver’s license and a clean driving record.

• Must be computer literate with proficiency in MS Word, MS Excel, Google Workspace applications.

• Strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and Customer Service Teams.

• Self-motivated and self-managed to perform the required duties at a distance from direct supervision.

• Able to solve customer problems quickly during stressful situations.

• ETA International CETa, or the ability to acquire CETa within 6 months of hire.

• Must be able to work on-call with the local team(s) on rotation, for after hours support and storm response. 

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

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Basic Requirements

• 4+ years experience in one of the following: P25, LMR, RF Systems, Radio Frequency, Radio Communications, Wired/Wireless Communication Systems, Networking Equipment, Motorola equipment, Military experience or IT

• Must be able to obtain background clearance as required by government customers

Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].