Senior System Engineer

Posted 9 Days Ago
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Royersford, PA, USA
In-Office
Senior level
Big Data • Cloud • Information Technology
The Role
The Senior Systems Engineer will manage IT operations, collaborate on problem resolution, ensure compliance, and lead system lifecycle management in a secure environment.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking an experienced Senior Systems Engineer to join our Global Digital Solutions Service Operations team to work onsite in Royersford, PA. In this role, you will be responsible for the technical operation and maintenance of enterprise, client-server, and desktop computer systems and networks within a high-volume, secure environment.

You will join a dynamic team dedicated to driving support commitments and improving service operations across the global business.

What You’ll Do
  • Manage Infrastructure and System Lifecycle: Lead the design and implementation of new site builds and daily maintenance activities to ensure all Information Technology operations run smoothly and meet project Service Level Agreements.

  • Collaborate on Complex Problem Resolution: Partner with stakeholders across implementation, engineering, and infrastructure teams to troubleshoot and solve complex technical issues while delivering customer-centric solutions.

  • Ensure Regulatory and Security Compliance: Administer computer networks and related environments in preparation for Government Audits, utilizing Security Technical Implementation Guides and Security Content Automation Protocol scans to ensure all systems meet strict security standards.

What You’ll Bring
  • Extensive Technical Expertise: Over five years of Information Technology industry experience with a deep understanding of Windows 10/11, Windows Server 2016/2022, Structured Query Language Databases, and Active Directory.

  • Advanced Networking and Hardware Knowledge: Proven ability in installing hardware and administering networks, including experience with Transmission Control Protocol/Internet Protocol, switches, routers, and firewalls.

  • Specialized Application Skills: Experience deploying and troubleshooting Kofax imaging software, including batch classes and custom digital imaging modules.

  • Education and Citizenship Requirements: A Bachelor’s degree in a related field and United States citizenship, as you must be able to obtain various Government clearances.

What We Offer
  • Shifts: This role requires on-site presence daily during the 11:30 am – 8:00 pm or 4:00 pm – 12:30 am shifts.

  • Location: Royersford, Pennsylvania.

  • Travel: Limited travel required up to 15%.

  • Competitive compensation and benefits aligned with your experience.

  • Paid time off and holidays to support work-life balance.

  • Comprehensive health, wellness, and retirement plans.

  • Opportunities for continuous learning and professional growth.

Category: Information Technology

Skills Required

  • Over five years of Information Technology industry experience
  • Deep understanding of Windows 10/11 and Windows Server 2016/2022
  • Experience with SQL Databases and Active Directory
  • Proven ability in installing hardware and administering networks
  • Experience deploying and troubleshooting Kofax imaging software
  • Bachelor's degree in a related field
  • United States citizenship

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

Iron Mountain Insights

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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