Senior System Engineer (Infrastructure, Azure)

Hybrid role in Mexico City or Guadalajara

Join the banking revolution! As the global leader in Engagement Banking, Backbase is at the forefront of revolutionizing banking services through technology. Our team is committed to developing cutting-edge tools and applications that empower our R&D organization and drive innovation. We are looking for a skilled Senior System Engineer with a strong focus on Azure to join our Platform team.

The Platform team is responsible for managing customer runtimes - banks - and in that regard, we hold ourselves accountable to the highest professional standards in cloud ops. Resilience, Availability, and Scalability.

What you will be doing:

Design, implement, and manage Azure cloud infrastructure to ensure our customers have access to the best features Azure has to offer.
Guarantee the availability and reliability of the managed hosting service we provide to our customers.
Implement and contribute to best practices for cloud security, compliance, and disaster recovery.
Ensure that the solution always runs in a compliant, secure and cost-effective way.
Participate in our on-call pool and help to ensure maximum reliability, high availability and uptime.
Help foster a culture of continuous learning and improvement.
Troubleshoot and resolve infrastructure-related issues, ensuring resilience, availability and scalability.
Contribute to increasing operational efficiency and helping to bring overall cloud cost under control.

What you will bring on:

You have technical excellence with Azure Databases (SQL).Azure Service Bus, Azure WAF and Azure FrontDoor;
Networking experience, including VPN configuration, is a plus;
Your English communication skills are excellent;
You have a deep understanding of cloud infrastructure security, cloud-native technologies, and desired state configuration, infrastructure development  - WIth Terraform, AKS, Azure stack;
You are proficient with tools and tech like Helm Charts, Kubernetes, Istio;
You have strong communication skills allowing you to drive initiatives and decisions inside and outside your team;
You have at least 5 years of experience in system engineering including at least 3 years of working with Azure cloud services;
You combine technical excellence with mentorship skills, and provide your peers with hands-on guidance and collaborative problem-solving.
You are focused on automation-first. Not content with anything manual, your goal is to make every process predictable and automated;
You have a proven track record of designing and implementing scalable, highly-available cloud infrastructure;