The pillar that supports our internal infrastructure
We are looking for a talented System Administrator to join our IT team. As a System Administrator, you will have the opportunity to work on various technology projects and play a crucial role in ensuring the success and efficiency of our IT infrastructure. You will also have the chance to showcase your expertise, pushing technologies to the limit to allow your colleagues to be as efficient as you are, while ensuring the security and availability of our services.
As a Systems Administrator, you will:
- Coordinate the efforts of the System Administration team with ongoing projects, by checking in and following up on tasks with the other System Administrators.
- Build, maintain, and optimize our internal infrastructure (Hyper-V, AWS, and all of our software systems).
- Participate in troubleshooting and problem-solving, proposing solutions and advice.
- Help the IT Support team by solving some of the most complex cases for our Coveo employees.
- Participate in the maintenance and improvement of different systems, including upgrades which can happen outside work hours.
- Manage system-related projects and requests from end to end, which can include shopping for replacements, deployments, and configurations of current or new tools.
What we're looking for:
The ideal candidate for our team would be someone who sees challenges as an opportunity to learn and grow. Someone who can anticipate future issues, by analyzing our system and conceptualizing solutions before a problem arises. And most importantly, someone who loves working collaboratively and sharing their ideas with colleagues.
Here's what will qualify you for the role:
- 5-8 years of experience in maintaining and debugging various SaaS solutions and providers (Google Workspace, Microsoft 365, AWS, etc.).
- Networking experience. It's not necessary to have built a network, but experience in maintenance and debugging is expected.
- In-depth knowledge of agile methodology.
- Proven experience with mobile device management (Intune, Ivanti, Munki, ABM, Microsoft Autopilot).
- Ability to work full-time in one of our offices (Montreal or Quebec).
Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you! / Send us your application, we want to know what you're all about!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage.
We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business.
For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
