The Role
Administer and support enterprise server, cloud, network, identity, and Microsoft 365 infrastructure. Deploy and maintain Windows, AWS, Azure, and collaboration platforms; manage patches, backups, disaster recovery, monitoring, capacity, security controls, and automation. Provide escalation-level support within SLAs, document environments, follow change-management procedures, participate in on-call rotations, and mentor junior staff. The role is remote or hybrid in the US with occasional customer travel.
Summary Generated by Built In
GuideIT is a US based technology services company focused on providing value to its customers through technology alignment and optimization. We are currently looking for a Senior System Administrator to join our team.
We are seeking a highly skilled and motivated Senior System Administrator with a strong background in server infrastructure, cloud platforms, and enterprise collaboration services. The ideal candidate will have 5+ years of hands-on systems administration experience and deep expertise in Windows Server and Active Directory, public cloud infrastructure with an emphasis on AWS and secondary exposure to Azure, and Microsoft 365 administration across Exchange Online, SharePoint Online, Teams, Intune, and Entra ID.
Primary duties
required skills
Desired Skills
Education
Position Location
More about GuideIT
Headquartered in Plano, Texas, our services and solutions are designed to align technology with business outcomes, maximize value through cost management, and allow rapid, proactive response to change. At GuideIT, we are looking for candidates that have a high level of integrity and thrive in a team environment centered on mutual trust and respect. Our team members are results oriented and highly adaptable. In addition to a dynamic environment, GuideIT offers competitive pay, performance-based bonuses, 401K, health, dental and vision insurance coverage, paid holidays and paid time off.
GuideIT is committed to Equal Employment Opportunity. It is the policy of GuideIT to encourage and support equal employment opportunity for all Team Members and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran, or Vietnam era veteran status.
We are seeking a highly skilled and motivated Senior System Administrator with a strong background in server infrastructure, cloud platforms, and enterprise collaboration services. The ideal candidate will have 5+ years of hands-on systems administration experience and deep expertise in Windows Server and Active Directory, public cloud infrastructure with an emphasis on AWS and secondary exposure to Azure, and Microsoft 365 administration across Exchange Online, SharePoint Online, Teams, Intune, and Entra ID.
Primary duties
- Administer, maintain, and support server and cloud infrastructure as directed by the client’s designated lead.
- Provide services focused on systems build-out, documentation, support, and new environment and site deployments.
- Deploy, configure, and maintain infrastructure and platform services, including but not limited to:
- Windows Server, Active Directory, DNS, DHCP, Group Policy, and file and print services.
- AWS compute, storage, networking, and identity services (EC2, S3, EBS, VPC, IAM, Route 53, CloudWatch).
- Azure IaaS, Entra ID, and hybrid identity and directory synchronization.
- Microsoft 365 workloads, including Exchange Online, SharePoint Online, OneDrive, Teams, and Intune.
- Supporting network services such as VPNs, load balancers, and firewall policy changes.
- Perform system maintenance and upgrades, including applying service packs, patches, hot fixes, and security baselines across on-premises and cloud estates.
- Monitor system, platform, and network performance to ensure availability and reliability.
- Conduct resource monitoring, trending, and capacity planning across server, storage, and cloud workloads, including cloud cost and consumption review.
- Administer backup, replication, and disaster recovery processes, and participate in periodic restore testing.
- Automate recurring administrative tasks using PowerShell, Bash, or comparable scripting and infrastructure-as-code tooling.
- Adhere to established configuration and change management policies, ensuring all changes are reviewed, approved, and successfully implemented.
- Collaborate with the company’s security team to select and implement security tools, policies, and procedures, including identity, endpoint, and cloud posture controls.
- Provide escalation-level technical support for system, cloud, and network-related issues within strict SLA windows.
- Mentor junior administrators and support staff, and contribute to runbooks, standards, and knowledge base documentation.
required skills
- 5+ years of hands-on system administration experience in enterprise or managed services environments.
- Expertise in Windows Server administration, including Active Directory, Group Policy, DNS, DHCP, certificate services, and MFA.
- Hands-on experience administering AWS infrastructure (EC2, S3, VPC, IAM, Route 53, CloudWatch), with secondary working knowledge of Microsoft Azure.
- Proficiency administering Microsoft 365, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and Entra ID (Azure Active Directory).
- Working knowledge of networking technologies, including routers, switches, and firewalls (Cisco, Meraki, Palo Alto).
- Understanding of routing, switching, and VPN technologies, as well as TCP/IP, DNS, DHCP, SMTP, IMAP, POP3, and other communication protocols.
- Experience using PowerShell or other scripting tools to improve administrative efficiency.
- Experience with virtualization platforms such as VMware vSphere or Hyper-V.
- Strong familiarity with ITIL standards and maintaining compliance in regulated environments.
- Knowledge of ticketing systems with a proven ability to manage and resolve tickets promptly.
- Strong communication and interpersonal skills, with the ability to interact effectively across teams and clients.
- Availability to participate in an on-call rotation and to perform maintenance during scheduled after-hours windows.
- Authorized to work in the US, with occasional travel to customer locations as needed.
Desired Skills
- Microsoft certification such as AZ-104 (Azure Administrator Associate) or MS-102 (Microsoft 365 Administrator Expert).
- AWS certification such as Certified SysOps Administrator – Associate or Certified Solutions Architect – Associate.
- ITIL training or hands-on experience.
- Experience with monitoring and observability tools for system, cloud, and network performance.
- Familiarity with patch management and endpoint configuration processes.
- Experience with Linux systems administration (RHEL, Ubuntu).
- Experience with infrastructure-as-code and configuration management tooling (Terraform, Ansible, Bicep/ARM, CloudFormation).
- Exposure to backup and disaster recovery platforms (Veeam, Rubrik, Azure Backup, AWS Backup).
- This position requires a highly proactive individual with the ability to manage multiple priorities effectively. The candidate should demonstrate a commitment to maintaining secure, reliable, and high-performing systems and cloud environments, while mentoring less experienced team members and contributing to the team’s overall success.
Education
- Bachelor’s degree or an equivalent combination of education and relevant experience required.
Position Location
- Remote or hybrid within the US, with occasional travel to customer locations as needed.
More about GuideIT
Headquartered in Plano, Texas, our services and solutions are designed to align technology with business outcomes, maximize value through cost management, and allow rapid, proactive response to change. At GuideIT, we are looking for candidates that have a high level of integrity and thrive in a team environment centered on mutual trust and respect. Our team members are results oriented and highly adaptable. In addition to a dynamic environment, GuideIT offers competitive pay, performance-based bonuses, 401K, health, dental and vision insurance coverage, paid holidays and paid time off.
GuideIT is committed to Equal Employment Opportunity. It is the policy of GuideIT to encourage and support equal employment opportunity for all Team Members and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran, or Vietnam era veteran status.
Skills Required
- 5+ years of hands-on systems administration experience in enterprise or managed services environments
- Expertise administering Windows Server, Active Directory, Group Policy, DNS, DHCP, certificate services, and MFA
- Hands-on AWS administration covering EC2, S3, VPC, IAM, Route 53, and CloudWatch
- Working knowledge of Microsoft Azure, including Azure IaaS and Entra ID
- Proficiency administering Microsoft 365, Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and Entra ID
- Working knowledge of routers, switches, firewalls, routing, switching, VPNs, and related communication protocols
- Experience using PowerShell or other scripting tools
- Experience with VMware vSphere or Hyper-V
- Familiarity with ITIL standards and compliance in regulated environments
- Experience with ticketing systems and prompt ticket resolution
- Availability for on-call rotations and scheduled after-hours maintenance
- Authorization to work in the United States
- Bachelor's degree or equivalent combination of education and relevant experience
- Microsoft certification such as AZ-104 or MS-102
- AWS certification such as Certified SysOps Administrator Associate or Certified Solutions Architect Associate
- ITIL training or hands-on experience
- Experience with monitoring and observability tools
- Familiarity with patch management and endpoint configuration
- Linux systems administration experience with RHEL or Ubuntu
- Experience with infrastructure-as-code and configuration management tools such as Terraform, Ansible, Bicep, ARM, or CloudFormation
- Exposure to backup and disaster recovery platforms such as Veeam, Rubrik, Azure Backup, or AWS Backup
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The Company
What We Do
While technology is critical for every business, it’s also complex and ever changing, often making it difficult to manage. Because of this complexity, many business leaders find themselves in need of advisors they can trust...people who can guide them through getting the most out of technology, relative to their business priorities and the results they seek. That’s why people put their trust in GuideIT. We serve businesses large and small, healthcare and commercial. We deliver tangible results that improve our customers’ businesses. Through a portfolio of solutions spanning consulting, managed services and data-centric digital transformation, we help healthcare organizations to improve the quality of care, while reducing cost. We help commercial organizations to better understand and serve their customers, address the changing competitive landscape, and manage a complex technology environment. GuideIT—helping you to get the most out of technology.
