The Role
Leads IT infrastructure and support operations across multiple locations. Manages servers, storage, endpoints, Active Directory, security tools, patching, backups, monitoring, asset inventory, compliance, and business continuity. Handles complex escalations, system performance, access, downtime, disaster recovery, audits, documentation, and SOPs while coordinating with InfoSec on regulatory requirements.
Summary Generated by Built In
About the role:
The Senior System Admin will be responsible for leading the IT infrastructure and support operations across Sarvagram locations. The role includes managing system performance, maintaining infrastructure security, ensuring business continuity, and supporting endpoint and server configurations, while aligning with the organization's security and regulatory compliance needs.
The Senior System Admin will be responsible for leading the IT infrastructure and support operations across Sarvagram locations. The role includes managing system performance, maintaining infrastructure security, ensuring business continuity, and supporting endpoint and server configurations, while aligning with the organization's security and regulatory compliance needs.
Key Responsibilities:
- Oversee installation, configuration, and maintenance of servers, storage, and endpoint devices.
- Ensure high availability of core IT systems including Windows/Linux servers, Active Directory, DNS, DHCP, etc.
- Implement and manage endpoint security tools, patch management solutions, and backups.
- Manage IT asset inventory, software licenses, and compliance reporting.
- Coordinate with the InfoSec team to ensure compliance with RBI/IRDAI/DPDP guidelines.
- Handle escalations and complex issues related to system performance, user access, or downtime.
- Implement and maintain system monitoring tools and incident response procedures.
- Support DR (Disaster Recovery) and BCP (Business Continuity Planning) initiatives.
- Document SOPs, system changes, and configuration baselines.
- Support internal and external audits with system-related documentation and data.
Requirements
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 6 - 8 years of hands-on experience in systems administration, with 2+ years in a lead or supervisory role.
- Strong knowledge of Windows/Linux environments, Active Directory, O365, VMware/Hyper-V.
- Experience with security tools (antivirus, EDR, DLP), backup systems, and ITSM ticketing platforms.
- Understanding of RBI/NBFC regulatory requirements for IT infrastructure and data handling.
- Good analytical and troubleshooting skills.
- Excellent communication and team leadership abilities.
Preferred Certifications (any of the following):
- Microsoft Certified: Azure Administrator Associate
- Red Hat Certified System Administrator (RHCSA)
- VMware VCP
- ITIL Foundation
- CompTIA Security+ or similar
Benefits
SarvaGram is on a mission to revolutionize financial services for millions in rural India. We're
building the nation's first data-driven platform that combines cutting-edge technology with a
human touch to unlock financial possibilities for underserved households.
This is your chance to be at the forefront of innovation. Join us and:
• Shape the future of FinTech: We're not just building a product, we're creating a new
category. Be a part of defining the future of financial inclusion for rural India.
• Embrace a high-growth, high-impact environment: This is a non-linear growth
opportunity. Build a platform used by millions and witness the network effect drive
massive scale.
• Tackle real-world challenges: Apply your skills to solve critical problems and directly
empower rural communities.
• Craft solutions that touch lives: Develop innovative products used by diverse household
members, each with unique needs
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 6–8 years of hands-on systems administration experience
- At least 2 years of experience in a lead or supervisory role
- Strong knowledge of Windows and Linux environments
- Experience with Active Directory, Microsoft 365, VMware, or Hyper-V
- Experience with antivirus, EDR, DLP, backup systems, and ITSM ticketing platforms
- Understanding of RBI/NBFC regulatory requirements for IT infrastructure and data handling
- Strong analytical and troubleshooting skills
- Excellent communication and team leadership abilities
- Microsoft Certified: Azure Administrator Associate, RHCSA, VMware VCP, ITIL Foundation, or CompTIA Security+ certification
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The Company
What We Do
SarvaGram is India's 1st rural household-centric platform for financial services, risk mitigant & productivity enhancement Farm tools. We provide Loan & Insurance services, currently in the states of Maharashtra, Gujarat, Rajasthan, Karnataka & Telangana. We offer Farm loan, Business loan, Home loan, Consumer durable loan, Personal loan, Gold loan. One-stop-shop for all types of credit needs. Our Insurance partners are HDFC Life, Bajaj Allianz and HDFC ERGO. Farm Mechanization services are provided through our franchisee partners SarvaMitra who is local to your village and has implements for all seasons on pay per use basis. Website http://www.sarvagram.com
