Let’s Talk about us:
Verint is a leader in customer experience (CX) automation. With the experience we gained over the last 30 years, we help the world’s most iconic brands use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI business outcomes across the enterprise.
Our solutions are used by approximately 10,000 organizations in over 175 countries across a diverse set of verticals, including financial services, healthcare, utilities, technology, and government.
Verint Israel site in Herzliya is one of the most significant Verint’s R&D centers worldwide. We are part of a successful global organization but enjoy being a dynamic local site of 200 passionate and creative experts. Our teams move fast in a flexible hybrid model, and utilize cutting-edge technology such as AI & AI-Powered Bots, Machine Learning, NLP, and Speech & Text Analytics to elevate customer experience and improve customers’ lives globally.
We are a core Backend / Platform engineering team at Verint, building scalable, cloud‑native services that power AI‑driven customer engagement solutions used by enterprises worldwide.
Our work directly impacts global products, enabling reliability, performance, and rapid innovation across Verint’s Open Platform.
The team operates at the intersection of distributed systems, data‑intensive services, and practical AI adoption, including AI‑assisted and agentic development.
Joining this team means real end‑to‑end ownership, influence on architecture and engineering standards, and the opportunity to shape how AI is applied in large‑scale production systems.
Let’s Talk about you:
We are looking for a Senior Backend / Platform Engineer to design, develop, and maintain complex Backend systems and cloud‑based services.
The role includes ownership of backend components, contribution to system architecture, and leading end‑to‑end features in a distributed, production‑critical environment.
The ideal candidate is a strong hands‑on engineer with experience in server‑side development, cloud platforms, modern data technologies, and practical application of AI capabilities within backend systems.
Key Responsibilities
- Design, develop, and maintain server‑side and backend services in production environments
- Lead end‑to‑end feature development, from design through implementation and deployment
- Contribute to system and solution architecture, including scalability, performance, and reliability
- Develop and support data‑intensive services and pipelines, including database‑driven systems
- Debug and resolve complex backend and production issues
- Work closely with engineers, architects, DevOps, and product stakeholders
- Apply AI‑based techniques to improve automation, quality, efficiency, or observability of backend systems
Qualifications
Let’s Talk about who we are looking for:
Requirements:
- Strong experience developing server-side applications using C# (.NET) and/or Java/GO, with 3+ years of hands-on experience
- Proven backend debugging and troubleshooting skills
- Solid understanding of object‑oriented programming, design principles, and design patterns
- Experience in system design and leading features end‑to‑end
- Experience working with AI-assisted and agentic development practices,
using tools such as GitHub Copilot, Claude Code or similar, to improve development speed,
code quality, and system reliability. - Excellent problem‑solving and analytical skills
- Excellent interpersonal and communication skills
- Fluent English (written and spoken)
- Familiarity with CI/CD tools, especially Jenkins
- B.Sc. in Computer Science from a recognized institute
Nice to have:
- Experience with distributed systems and cloud‑native architectures
- Experience supporting production‑critical platforms
- Exposure to DevOps practices and automation
We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. With Verint, you'll be part of a community that empowers you to set your own development goals and provides the support you need to achieve them. Your ideas will be encouraged from the very beginning, this is how we enable innovative, out-of-the box thinking. You can really make an impact here.
So, what do you say? Let’s Talk.
What We Do
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
