Senior Sustaining Engineer

Reposted 4 Hours Ago
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Santa Clara, CA, USA
In-Office
125K-201K Annually
Senior level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
The Senior Sustaining Engineer is responsible for lifecycle support of medical instruments and capital equipment, leading investigations, coordinating design updates, and ensuring compliance with quality and regulatory standards.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

R&D Product Development

Job Sub Function:

R&D Mechanical Engineering

Job Category:

Scientific/Technology

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Johnson & Johnson MedTech is recruiting for a Senior Sustaining Engineer within our MedTech Surgery organization. The location for this position is Santa Clara, CA.

At Johnson & Johnson Robotics and Digital Solutions, we’re changing the trajectory of health for humanity, using robotics to enhance healthcare providers’ abilities and improve patients’ diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 with the integration of Auris Health, Verb Surgical, C-SATS, and Ethicon. It comprises three key med-tech platforms: Flexible Robotics (MONARCH®), Surgical Robotics (OTTAVA™), and Digital Solutions. Join our collaborative, rapidly growing teams in the San Francisco Bay Area (Redwood City and Santa Clara), Cincinnati, and Seattle. You’ll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals’ skills and improves patient outcomes.

Johnson & Johnson MedTech is developing a robotic surgical platform that will set a new standard for the modern OR and transform the surgical experience. OTTAVA is designed as a multi-specialty soft-tissue surgery robot, activating the benefits of AI/ML, connecting health data inside the operating room and out.

The Senior Sustaining Engineer will be responsible for lifecycle support of commercially released medical instruments and capital equipment for MONARCH Platform. The Senior Sustaining Engineer will be part of cross-functional teams (including Instruments & Accessories, Vision, Mechanical Engineering, Electrical Engineering, Software Engineering and Systems Engineering) that are responsible for failure investigation, design and process improvements, component obsolescence, risk management, manufacturing and field issue resolution. The position works cross-functionally with R&D, Quality, Manufacturing, Service, and Regulatory Affairs to ensure continued product safety, performance, and reliability throughout the product lifecycle.

Key Responsibilities:

  • Technical ownership for lifecycle support of commercially released medical device instruments and capital equipment to ensure continued safety, performance, quality, and regulatory compliance.

  • Lead root cause investigations and resolution efforts for field issues, complaints, nonconformances, and CAPA.

  • Assess design and process changes for impact to safety, performance, verification/validation, and regulatory submissions.

  • Coordinate with cross functional teams to drive design updates, process improvements and documentation changes.

  • Create documentation including test protocols, test reports, engineering studies, drawings, and other technical documents in accordance with Quality System requirements.

  • Create documentation including test protocols, test reports, engineering studies, drawings, and other technical documents in accordance with Quality System requirements.

  • Support design documentation updates, including drawings, specifications, and design history files.

  • Manage system configurations, including integration and alignment into country-specific Bills of Materials (BOMs).

  • Support external manufacturing transfers, including Product/Process Qualification Plans (PQP) and supply chain notifications.

  • Manage component end‑of‑life (EOL) activities, including impact assessment and mitigation plans.

  • Conduct risk assessments and coordinate with cross-functional teams to update risk documentation.

Qualifications

Required Knowledge/Skills, Education, And Experience:

  • Bachelor’s Degree in Engineering or related field.

  • Minimum of 4+ years of experience in sustaining engineering, product lifecycle support, or related engineering roles within a regulated industry (medical device, aerospace, automotive, or similar).

  • Conduct risk assessments and coordinate with cross-functional teams to update risk documentation.

  • Strong experience in Design Control and working in a cross-functional team setting bringing products from concept to commercialization in regulated industry (including medical device, automotive, aerospace).

  • Demonstrated experience in designing and building test equipment and fixtures.

  • Working knowledge of component manufacturing processes (cabling, assembly, fabrication, 3D printing).

  • Knowledge of mechanical design, mechatronics, sensors, electronics and software management.

  • Strong understanding of data analysis and statistics.

  • Proficiency in CAD software (e.g., SolidWorks).

  • Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and external stakeholders.

  • Must be highly organized with the ability to work on multiple projects/tasks simultaneously and effectively prioritize projects and tasks.

  • Ability to work at Santa Clara, CA site.

The anticipated base pay range for this position is $125,000.00 to $201,250.00 

The Company maintains highly competitive, performance-based compensation programs.  Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan.  The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year.  Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Employees are eligible for the following time off benefits:

  • Vacation – up to 120 hours per calendar year

  • Sick time - up to 40 hours per calendar year

  • Holiday pay, including Floating Holidays – up to 13 days per calendar year

  • Work, Personal and Family Time - up to 40 hours per calendar year

For additional general information on Company benefits, please go to:  https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Design Control Process, Fixtures Design, Manufacturing Processes, Risk Assessments, Test Equipment Design

Preferred Skills:

Business Case Modeling, Coaching, Critical Thinking, Design Thinking, Feasibility Studies, Mechanical Engineering, Problem Solving, Process Oriented, Product Design, Product Development, Project Management Methodology (PMM), Project Support, Research and Development, SAP Product Lifecycle Management, Technical Credibility, Technical Writing, Technologically Savvy

The anticipated base pay range for this position is :

$125,000.00 - $201,250.00

Additional Description for Pay Transparency:

Skills Required

  • Bachelor's Degree in Engineering or related field
  • Minimum of 4+ years of experience in sustaining engineering
  • Strong experience in Design Control and working in a cross-functional team setting
  • Demonstrated experience in designing and building test equipment and fixtures
  • Working knowledge of component manufacturing processes
  • Knowledge of mechanical design, mechatronics, sensors, electronics and software management
  • Strong understanding of data analysis and statistics
  • Proficiency in CAD software (e.g., SolidWorks)
  • Excellent communication skills
  • Ability to work at Santa Clara, CA site

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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