Senior Support, Procurement Operations (They/She/He)

SR. SUPPORT PROCUREMENT OPERATIONS (They, She, He)

If you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel your ambitions and make a difference in people’s lives. At Glovo, we believe in paving the way forward together!

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. 

We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

• We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
• We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
• We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
• We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
• We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
• We invest in doing good by dedicating time and resources into social and environmental initiatives. 
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

And this is where your ride starts…

YOUR MISSION
We are looking for an experienced and enthusiastic Senior Support Procurement Operations professional to join our newly created Purchase to Pay Team within the Global Finance Operations Department in our HQ.

THE JOURNEY

• Executes activities related to the P2P process and selected “enabling” processes to fulfill customer needs stable, fast, and efficiently
• Constant stakeholder education to increase efficiency & ensure purchasing compliance
• Is responsible for activities in the P2P process in the respective area of scope or for assigned topics/tickets/requests/issues (e.g. communicates with requestors for purchase requests and approvals, places orders, monitors goods receive)
• Acts as an interface to the central Accounting department
• Acts as the first point of contact for all requests, questions, issues placed in the ticket tool; solve these requests or forwards to the right contact in the procurement team
• Creates and maintains training and education material
• Owns the end-to-end catalog management. (creates and updates standard articles in close collaboration with strategic Buyers and external Suppliers)
• Performs all tasks related to supplier management. Including supplier onboarding, qualification, evaluation, performxºance management, information maintenance and off-boarding.
• Follows up on claims with relevant suppliers and stakeholders
• Provides input for continuous improvement of procurement processes and solutions
• Support of procurement improvement projects 
• Works closely with strategic buyers according to policy, internal process descriptions, and/or defined roles & responsibilities
• Define roadmap implementation strategy, considering criticality, volumes, spend and headcounts of the country. 
• Align with several stakeholders, such as Category Managers, Local Finance Managers, GM, etc, new procedures and roll outs. 
• Prepare communication plan for the pre and post implementation, ensuring using Glovo’s standards. 

What You Will Bring To The Ride

• Minimum of 3 years’ experience in procure to pay
• Accounting and Invoice to Pay experience is desired
• Highly organized and able to multi task in a fast-paced environment
• Service-oriented attitude
• Adaptability, Patience and Responsiveness
• Attention to detail with a quality focus
• Ability to develop in a multicultural environment; a true team player
• Analytical, hands-on, and problem-solving skills
• An empathetic, inclusive and curious attitude
• Office Suite expertise (Excel)
• Excellent English communication skills 
• Other language is a plus

Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan *if applicable 
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo meal benefits so you can test new features in our beta app (and to satisfy your cravings!) 
• 💳 Discounts on transportation, food, and even kindergarten expenses or office-based nursery.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year. .
• 👪 Enhanced parental leave (*if applicable) 
• 🧠 Online therapy and wellbeing benefits 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

At Glovo, we truly value diversity for the positive impact it brings to our teams, products, and culture. We're dedicated to providing equal opportunities for talent from all backgrounds. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!