Senior Support Consultant - WM

Posted 7 Hours Ago
Be an Early Applicant
Atlanta, GA
Mid level
Retail • Software • Consulting
The Role
The Senior Support Consultant will act as a consultant to clients using Manhattan technologies, troubleshooting and resolving complex supply chain software issues post-implementation. Responsibilities include defining client needs, performing detailed designs for enhancements, guiding clients through implementation, and suggesting product improvements based on feedback.
Summary Generated by Built In

We create possibilities that move life and commerce forward

Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.

JOB DESCRIPTION:

Act as consultant to client in connection with Manhattan technologies to proactively troubleshoot and resolve more complex issues that arise post implementation involving supply chain software solutions for client specific modifications. Define client needs and develop plan for delivery of solutions. Perform detailed design for customer specific enhancements. Guide client through system implementation of additional functionality. Prioritize issues and projects. Suggest product improvements based on customer feedback.

MINIMUM REQUIREMENTS

  • Bachelor’s or foreign equivalent degree in computer science, engineering or related technical field
  • 2-3 years of experience developing, supporting or implementing application software
  • 1 year of experience implementing in any supply chain domain or other enterprise software domain
  • 1 year of experience with database troubleshooting or developing in SQL or related relational database
  • Requires up to 25% travel

What we're looking for:

  • Prior experience with WM (warehouse management) products or a supply chain background
  • Strong collaborative/analytical skills with the ability to resolve sophisticated issues in a fast pace and ambitious environment.
  • Strong focus on client management and client satisfaction

#LI-MO1

Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer

opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and

perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,

disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment

Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the

Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment

eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been

completed.

Top Skills

SQL
The Company
HQ: Atlanta, GA
3,418 Employees
On-site Workplace
Year Founded: 1990

What We Do

For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.

Similar Jobs

Cox Enterprises Logo Cox Enterprises

Service Center Specialist II

Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
Hybrid
Atlanta, GA, USA
50000 Employees

Upgrade, Inc. Logo Upgrade, Inc.

Merchant Support

Automotive • Fintech • Hardware • Payments • Travel • Financial Services
Easy Apply
Hybrid
Atlanta, GA, USA
1850 Employees

Manhattan Associates Logo Manhattan Associates

Principal Support Consultant

Retail • Software • Consulting
Atlanta, GA, USA
3418 Employees
Atlanta, GA, USA
688 Employees

Similar Companies Hiring

Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Cloud
Chicago, IL
45 Employees
RunPod Thumbnail
Software • Infrastructure as a Service (IaaS) • Cloud • Artificial Intelligence
Charlotte, North Carolina
53 Employees
Hedra Thumbnail
Software • News + Entertainment • Marketing Tech • Generative AI • Enterprise Web • Digital Media • Consumer Web
San Francisco, CA
14 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account