At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!
Our Opportunity:
Chewy is seeking a dedicated and motivated Senior Supply Chain Program Manager to join our Long-Term Planning team to support strategic decision-making and ensure operational success.
You will develop and lead the Fulfillment Network Capacity Planning cadence in partnership with Operations and Supply Chain teams serving as a strategic project/program owner for insights on network design and capacity evaluation scenarios used for major investment decisions, impacting topology and space utilization. Success in this role will be rooted in navigating difficult decisions in the supply chain, enabling leaders to understand the tradeoffs between different choices, and steering the conversation to the most efficient outcome.
Strong candidates will have a history of success in crafting operations and supply chain processes preferably in an e-commerce industry, delivering tangible results, and turning ideas into reality with smart and effective solutions.
What You'll Do:
- Develop and implement storage and capacity planning strategies to optimize fulfillment network efficiency and scalability.
- Analyze historical storage data, SKU velocity, and inventory flow trends to forecast future capacity needs.
- Assess trade-offs between cost, service levels, and storage constraints to optimize network design decisions.
- Partner with FC Engineering & Operations teams to support network expansion and capacity planning.
- Work with Data Scientists and BIEs to develop analytical models that improve storage planning accuracy.
- Provide key cost-related inputs to support budget planning cycles for current and future years.
What You'll Need:
- Bachelor's degree in Industrial Engineering, Supply Chain, Logistics or a related field.
- 5+ years of program and/or project management experience
- Experience in an e-commerce environment, preferably in supply chain and/or operations
- Experience working with inventory management systems and warehouse planning tools.
- Strong business acumen with the ability to assess cost, efficiency, and capacity constraints in decision-making.
- Proficiency in SQL, Excel (advanced macros), and data visualization tools (Tableau, Power BI).
- Outstanding written and verbal communication
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
