As a Senior Supply and Demand Planner, you’ll not only lead supply planning and supplier collaboration, you’ll also act as deputy for the Supply and Demand Manager when required, giving you exposure to leadership and decision-making at a higher level. You’ll influence key supply chain strategies, support seasonal and promotional planning, and build strong relationships across the business to deliver outstanding availability and reduce waste.
What you’ll do
- Take ownership of supply planning and ordering, while stepping up as deputy for the Supply and Demand Manager to provide leadership and continuity when needed.
- Drive improvements in supplier performance by measuring, reporting, and acting on key metrics like order fulfilment and delivery accuracy.
- Support product launches, promotions, and seasonal planning, making sure timelines are met and customers get the best experience.
- Collaborate with internal teams to manage seasonal peaks and trading events, responding quickly to feedback and challenges.
- Influence key decisions by providing supply chain insight and acting as the primary point of contact for upstream teams.
Who you are
- Experienced in supply and demand planning within a food environment, with a strong understanding of supplier collaboration.
- Analytical and detail-focused, confident using data to solve problems and improve performance.
- Highly organised and proactive, able to anticipate challenges and deliver solutions under pressure.
- A strong communicator who builds relationships across teams and works collaboratively to achieve shared goals.
- Passionate about food and committed to learning about our brand and customers, bringing energy and curiosity to everything you do.
What’s in it for you?
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Skills Required
- Experience in supply and demand planning within a food environment
- Strong understanding of supplier collaboration and supplier performance management
- Analytical skills and confidence using data to solve problems and improve performance
- Highly organised and proactive, able to anticipate challenges and deliver solutions under pressure
- Strong communication and relationship-building skills across teams
- Passion for food and willingness to learn the brand and customers
- Ability to act as deputy for the Supply and Demand Manager and provide leadership continuity
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
