Senior Supervisor, Sales & Operations Planning

Posted 3 Days Ago
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Benešov, Středočeský kraj, CZE
In-Office
Senior level
Food • Manufacturing
The Role
Leads the Sales and Operations Planning process, coordinating demand, supply, production, inventory, replenishment, and customer service activities. Oversees short-term execution, resolves supply and service risks, aligns cross-functional teams, monitors performance metrics, and drives process improvement, automation, and data quality. Provides leadership and development support to Supply Chain Planning and Customer Service teams while ensuring compliance with company, customer, food safety, and quality standards.
Summary Generated by Built In
Job Category:Customer Service & Experience

Job Family:Customer Experience

Job Description:What you’ll do

·    Lead and coordinate the Sales & Operations Planning (S&OP) process, ensuring alignment between customer demand, supply capabilities, inventory strategy, and business objectives.

·    Facilitate demand, supply, and S&OP reviews, identify risks and opportunities, evaluate scenarios, and ensure decisions are translated into clear and actionable plans.

·    Lead demand planning activities and partner with Sales, Customer Service, Finance, and Operations to maintain a single, aligned demand plan across the organization.

·    Oversee production, material, inventory, and replenishment planning to balance customer service requirements, operational constraints, inventory levels, and cost.

·    Lead the Sales & Operations Execution (S&OE) process, coordinating timely actions to manage short-term demand and supply imbalances, material shortages, capacity constraints, and service risks.

·    Lead Customer Service activities to ensure accurate order management, proactive customer communication, reliable order fulfillment, and effective resolution of service or delivery issues.

·    Provide leadership, coaching, performance management, and development support to the Supply Chain Planning and Customer Service teams.

·    Partner with Sales, Production, Logistics, Sourcing, Finance, and other functions to align priorities, resolve operational issues, and support new products, customers, and business growth.

·    Monitor planning, Customer Service, inventory, forecast accuracy, capacity, and operational performance metrics and drive actions to improve results.

·    Drive continuous improvement, standardization, digitalization, and automation of planning and Customer Service processes, tools, reporting, workflows, and data quality.

·    Prepare and communicate business reviews, performance reports, key risks, opportunities, and recommendations to support informed leadership decisions.

·    Ensure compliance with company policies, operating procedures, customer requirements, and food safety and quality standards.


What you will need to succeed

·    Bachelor’s degree in Supply Chain, Business, Customer Service, Operations, or a related field.

·    Requires 2–3 years of experience in Supply Chain, planning, customer operations, or a related role.

·    Experience leading or coordinating teams, projects, or cross-functional initiatives, with the ability to guide, support, and influence others.

·    Strong understanding of demand, production, material, inventory, and replenishment planning processes.

·    Strong analytical and problem-solving skills with the ability to evaluate scenarios, manage competing priorities, and make balanced business recommendations.

·    Effective verbal and written communication skills with the ability to influence and coordinate across functions and organizational levels.

·    Strong organizational skills, attention to detail, and the ability to lead in a fast-paced and changing environment.

·    Proficiency with planning and business systems, reporting tools, and Microsoft Office, particularly Excel.

·    Fluent Czech and English required; additional European languages are preferred.

·    Customer-focused mindset with a commitment to continuous improvement, collaboration, ownership, and accountability.


Schreiber Foods is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin and will not be discriminated against on the basis of disability.

Skills Required

  • Bachelor's degree in Supply Chain, Business, Customer Service, Operations, or a related field
  • 2-3 years of experience in supply chain, planning, customer operations, or a related role
  • Experience leading or coordinating teams, projects, or cross-functional initiatives
  • Strong understanding of demand, production, material, inventory, and replenishment planning processes
  • Strong analytical and problem-solving skills, including scenario evaluation and business recommendations
  • Effective verbal and written communication skills with the ability to influence across functions and organizational levels
  • Strong organizational skills, attention to detail, and ability to work in a fast-paced environment
  • Proficiency with planning and business systems, reporting tools, Microsoft Office, and Microsoft Excel
  • Fluency in Czech and English
  • Additional European languages
  • Customer-focused mindset and commitment to continuous improvement, collaboration, ownership, and accountability

Schreiber Foods Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Schreiber Foods and has not been reviewed or approved by Schreiber Foods.

  • Retirement Support — Retirement programs are described as notably strong, combining a substantial 401(k) company match with employee ownership through an ESOP. Company-funded retirement contributions are highlighted as a distinctive advantage that materially elevates total rewards.
  • Healthcare Strength — Healthcare coverage is presented as comprehensive, including medical, dental, vision, and life insurance with eligibility often starting on day one. Wellness resources, screenings, and access to clinics at some sites reinforce the perceived depth of coverage.
  • Strong & Reliable Incentives — Incentive structures include performance-based bonuses paid periodically, with additional off-shift and extended-week bonuses in certain roles. Overtime opportunities and shift premiums are commonly cited as meaningful income enhancers.

Schreiber Foods Insights

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The Company
HQ: Green Bay, WI
3,824 Employees
Year Founded: 1945

What We Do

Schreiber Foods strives to do good through food every day. Based in North America, we’re a customer-brand leader in cream cheese, natural cheese, process cheese, beverages and yogurt. Our more than 10,000 employees and presence on five continents enable us to be an essential ingredient in our customers’ success. With annual sales of more than $7 billion, we partner with the best retailers, restaurants, distributors and food manufacturers around the globe. We also recognize our responsibility to do good in the world and are driven to make a difference in everything we do. We’ve come a long way since our start as a small cheese company in 1945. Today, our team is more than 10,000 strong at locations across North America, Europe, South America, Asia and Africa. But our commitment to providing safe food the right way has never changed. At Schreiber, we call ourselves partners, not employees, and there’s a good reason behind that. Our work is more than just a job. We make the company grow. We help each other grow and take care of each other along the way. And, we all share in the rewards. Our people are truly the heart of our company, and we're on a journey together. We work hard to find great people with diverse backgrounds, experiences and perspectives, and provide opportunities to help them grow. But it’s about more than a career at Schreiber. Like a family, we care deeply about each other. We strive to foster an inclusive work environment where all our partners can thrive. We've increased our commitment to diversity and inclusion by creating an overarching Diversity and Inclusion Council, as well as resource groups for women, African Americans, Pride, Vets and more groups that give a voice to all of our partners. We're always looking for passionate partners to join our team and bring to life our culture of being customer obsessed and brilliant at the basics. Want to learn more about our company? Visit us at www.schreiberfoods.com.

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