Senior Supervisor, Manufacturing

Make a meaningful difference to patients around the world. At Edwards Lifesciences facilities around the world, our Manufacturing teams create the tools, technologies, and devices that transform patients’ lives. As part of our sewing, assembly, delivery, and distribution teams, your attention to detail and commitment to continuous improvement will help us turn innovative ideas into reality. Your purpose-driven work will help leave lasting and positive impacts on patient lives.

How you’ll make an impact:

• Supervise employees and manufacturing activities pertaining to the production of products and/or manufacturing processes in - and with manufacturing/technical knowledge of - multiple production areas, depending on the complexity of the areas, to ensure the specifications and procedures of the company, in addition to conducting performance reviews, including resolving performance issues
• Lead complex improvement projects, partner with engineering on investigations and/or corrective actions, perform non-conformance investigations for review with engineering, assures documentation content is valid including designing, implementing and optimizing procedures and working methods.
• Establish the scheduling of work orders and team performance metrics, including monitoring output and adjusting schedules to ensure production targets are achieved
• Accountable for productivity and quality metrics of staff, and provide regular progress reports and manufacturing metrics to management and cross-functional stakeholders, including developing resolutions as needed to improve metrics achievement
• Ensure appropriate staffing for all positions
• Accountable to ensure staff is appropriately trained to perform assigned work
• Document owner for assigned product line assembly procedures
• Responsible for all project outcomes of assigned unit/group of employees
• May guide and mentor entry level supervisors
• May provide management duties in the absence of Manager
• Other incidental duties.

What you’ll need (Required):

• Bachelor's degree in Industrial Engineering, Business Administration or related field.
• More than 5 years of experience in personnel supervisory with full responsibility for all personnel and handling all aspects of employee relations. In addition, depth technical knowledge and experience in assigned work area, and substantial experience in related manufacturing, quality and/or product development engineering.
• Experience working in manufacturing process, medical device industry or related industries.
• Intermediate English level.
• Availability to work in La Lima, Cartago
• Availability to work in Shift A (Monday to Friday 6.00 a.m. to 3.30 p.m) or Shift B (Monday to Friday 2.25 p.m. to 10.25 p.m.)

What else we look for (preferred):

• Proven expertise in Microsoft Office Suite with working knowledge of Enterprise Resource Planning (ERP) system
• Excellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectives, as well as mediating differences to achieve consensus.
• Knowledge of project management.
• Knowledge of lean manufacturing tools.
• Knowledge in applying process related to employee relations (disciplinary actions, layoffs, disciplinary investigations, performance improvements plans, performance evaluations)
• Knowledge in quality systems related to CAPAs (corrective and preventive action) and NCRs (non-conformance report).