CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
Senior Supervisor, Operations
Are you ready to join a world class organisation who values their employees? Then we have an awesome opportunity for you at our Jet Park Service Centre
Position Purpose:
The Senior Operations Supervisor will have overall responsibility for equipment processing activities for the Plant/s under his/her control. The incumbent is responsible to develop and manage relationships with all 3rd party service providers as well as customers where onsite activities occur within their area of responsibility.
The incumbent will also be responsible for ensuring that all Company policies and procedures (ie SLA’s and SOP’s) are adhered to and implemented by all staff and 3rd party contractors situated in his/her area of responsibility.
Responsibilities:
People and Safety
- Promote and drive a culture of Zero Harm
- Drive Safety Differently initiative
- Ensure compliance of all staff with regards to safe working practices and PPE adherence.
- Share and drive the safety strategies across outsourced CHEP plants.
- Responsible to ensure that all service providers and contractors complies to all SEMP and Environmental statutory requirements.
- Recruit, motivate and develop subordinates and ensure a succession plan is in place.
- Ensures that good communications and sound relationships are maintained with all service providers and contractors.
Cost and Metrics
- Develop, implement and manage processes to drive efficiencies and cost reductions.
- Managing plant costs.
- Report on all Plant KPI’s and compile monthly reports.
Stock Management
- Responsible for the overall asset management and control of all hire stock movements and monitoring of third-party raw material usages.
- Highlight and communicate areas of risk and manage variances to ensure the prevention of any stock losses.
- Participates in regular stock audits, supervises all quarterly and annual stock-count audits and resolves queries.
- Ensures that the service centre is adequately stocked with hire equipment in line with Logistics planning (3 days safety stock).
- Ensures that service provider maintains sufficient stock levels of all raw materials to meet customer requirements and escalate non-conformances.
Quality
- Ensure all quality standards are shared and adhered to.
- Develop and implement quality systems to ensure customer quality standards are met.
- Conducts quality audits and analyse the data to ensure corrective action is taken for poor quality and/or over-repair.
- Follow up and resolve all customer complaints and implements solutions with third party to maintain corrective actions.
- Monitor and control Scrapping procedures and timber recovery program
- Drive EWT program
- Ensure compliance to GMP and implement corrective actions.
- Inbound raw material Quality assurance.
3rd Party Service Providers
- Manage and assist 3rd Party Service Providers through Service Level Agreement stipulations and requirements. (SLA’s)
- Effectively develop 3rd party relationships with a continuous focus on reducing costs through cooperative initiatives and amicable business negotiations.
- Ensure 3rd party compliance to all CHEP Operational SLA’s as well as statuary requirements which includes the LRA, BCEA, EE, and OHSACT.
Operational Systems
- Ensures that all legal and statutory requirements (such as labour legislation) as well as Company policies and procedures applicable to the Operations function are implemented and complied with by all staff.
- Ensures efficient and effective operating methods (i.e. for inspection, repair, manufacture, etc.) are developed and maintained to achieve productivity, quality and cost targets.
- Drive FDE compliance
- Manage Zero to landfill solutions and total waste compliance.
- Drive Express lanes and reduce overall Truck turnaround times.
- Manage IPPC treatment and Pallet sales.
- Yard control and truck flows
Plant and Property Maintenance
- Agree with third party service provider areas in the plant that require maintenance in conjunction with third party and collectively agree on a preventative maintenance plan within allocated budget.
- Ensure that all electrical and mechanical equipment are operating in strict accordance with Government and Company Rules and Regulations
Qualifications
Essential Qualifications
National Diploma in Operations / Production Management
Supervisory Development Program certificate
Supply Chain Management certificate
Desirable Qualifications
Six Sigma Green Belt Certified
Preferred Education
Diploma - Operations Management
Preferred Level of Work Experience
3 - 5 years
Remote Type
Not Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com.
Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand.
With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
