Senior SuccessFactors Employee Central Specialist

Posted Yesterday
Be an Early Applicant
Hiring Remotely in London, GBR
In-Office or Remote
Senior level
Information Technology • Software
Technology Services with Expert Engineering
The Role
Own and configure the SAP SuccessFactors Employee Central module, including data standards, documentation, enhancements, support, issue resolution, release management, data quality, and reporting. Translate HR requirements into system solutions, improve and automate processes, troubleshoot integrations and workflows, collaborate with SAP Support, and advise HR, IT, leadership, and global stakeholders on HR transformation initiatives.
Summary Generated by Built In

This is a remote position.

BGTS International Business Unit is looking for an experienced Senior SuccessFactors Employee Central Specialist to join our growing team based in Turkey, the UK, and the EU. Our teams support many clients across different industries in the UK and EU, delivering innovative HR technology solutions and transformation projects.

Join us in helping global organizations optimize their HR processes and employee experience through SAP SuccessFactors Employee Central (EC) solutions. We are looking for professionals who are passionate about HR technologies, process improvement, and delivering high-quality implementations in collaborative international environments.

RESPONSIBILITIES




Area of responsibility
Detailed description of main activities
Module Ownership
Serve as the primary owner of the Employee Central module, Maintain data standards, and configuration documentation. Define and enforce best practices for system usage across HR and other business units
Configuration & Continuous Improvement
Customizing and configuring the system to ensure proper functionality and alignment with functional specifications.
Managing projects related to the deployment of new features, modules, and enhancements within the SAP HXM ecosystem.
Analyze HR process requirements and translate them into system configurations.
Identify opportunities for process automation, simplification, and enhancement.
Support & Issue Resolution
Act as the Tier 2/Tier 3 expert to troubleshoot and resolve complex EC issues.
Collaborate with SAP Support when system defects or enhancement requests arise.
Ensure prompt resolution of data issues, integration errors, and workflow failures.
Release Management 
Staying up to date with the latest SuccessFactors features, releases, and innovations, and incorporating them into productive environments.
Overseeing release cycles, reviewing release notes, validating system changes, and ensuring smooth adoption by the business related to SuccessFactors Employee Central Topics
Stakeholder Collaboration
Work closely with HR business partners, HR operations, IT teams, and leaders to understand ongoing needs.
Provide expert guidance on EC capabilities and system limitations.
Support HR transformation initiatives and strategic workforce processes.
Data Quality & Reporting
Oversee data accuracy and data load processes (imports, mass changes, validations).
Monitor and troubleshoot data discrepancies.
Support reporting needs using SuccessFactors reports, dashboards.


Requirements Skills
Level
Skill Requirement
English 
Professional
Ability to communicate effectively with global stakeholders.
Spanish
Professional
Ability to communicate effectively with global stakeholders (Is a plus)
Problem-Solving & Critical Thinking
Professional
Ability to quickly analyze issues, identify root causes, and propose practical, scalable solutions.
Communication
Professional
Ability to clearly explain system concepts to HR teams, translate technical issues into business language, and viceversa and conduct effective meetings.
Stakeholder Management
Professional
Skilled in building strong relationships with HR, IT, and leadership; managing expectations and ensuring alignment across teams.
Adaptability
Professional
Comfortable working in fast-paced environments, adjusting to new requirements and evolving business needs.
Collaboration & Teamwork
Professional
Works effectively with cross-functional teams, supporting HR operations, IT, and global counterparts.
Attention to Detail
Professional
Ensures accuracy in data, configuration, documentation, and HR processes.
Customer/Service Orientation
Professional
Focus on supporting internal users, understanding HR pain points, and providing reliable guidance.
Project Coordination
Intermediate
Supports planning, prioritization, and execution of system enhancements and HRIS initiatives.

Other required qualifications:
 SAP CERTIFIED ASSOCIATE - IMPLEMENTATION CONSULTANT - SAP SUCCESSFACTORS EMPLOYEE CENTRAL CORE (C_THR81) is a must.
Expertise in SAP SuccessFactors Platform is a must.
Expertise in SAP IAS/IPS, People Analytics or SAP CPI is an advantage
SAP CERTIFIED ASSOCIATE - IMPLEMENTATION CONSULTANT - SAP SUCCESSFACTORS COMPENSATION (C_THR86) is an advantage
SAP CERTIFIED ASSOCIATE - IMPLEMENTATION CONSULTANT - SAP SUCCESSFACTORS VARIABLE PAY (C_THR87) is an advantage
SAP CERTIFIED ASSOCIATE - IMPLEMENTATION CONSULTANT - SAP SUCCESSFACTORS LEARNING (C_THR88) is a bonus. 


Skills Required

  • Professional English communication skills for global stakeholder collaboration
  • Professional Spanish communication skills
  • Professional problem-solving and critical-thinking skills
  • Professional communication skills, including explaining system concepts and translating technical issues into business language
  • Professional stakeholder-management skills
  • Professional adaptability in fast-paced, changing environments
  • Professional collaboration and teamwork skills
  • Professional attention to detail
  • Professional customer and service orientation
  • Intermediate project-coordination skills
  • SAP Certified Associate Implementation Consultant SAP SuccessFactors Employee Central Core certification C_THR81
  • Expertise in the SAP SuccessFactors platform
  • Expertise in SAP IAS/IPS, People Analytics, or SAP CPI
  • SAP Certified Associate Implementation Consultant SAP SuccessFactors Compensation certification C_THR86
  • SAP Certified Associate Implementation Consultant SAP SuccessFactors Variable Pay certification C_THR87
  • SAP Certified Associate Implementation Consultant SAP SuccessFactors Learning certification C_THR88
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The Company
HQ: London
1,800 Employees
Year Founded: 1997

What We Do

BGTS is an international software and technology services company, powered by over 2,000 professionals. With 30 years of experience in engineering, digital transformation, and enterprise service management, we empower our clients to achieve success through a combination of engineering expertise and industry insight. Our strategically located engineering centres and group companies in London, Sheffield, Düsseldorf, Amsterdam, and other key locations provide flexibility, speed, and convenience, enabling us to deliver tailored, impactful services to clients around the world. BGTS is committed to creating value for enterprises by offering high-quality, customer-centric, and results-driven services. The company has received multiple international awards and is recognised as one of the largest independent software companies in its region.

Why Work With Us

At BGTS, we believe in combining engineering excellence with strategic insight to empower our clients to thrive in a rapidly evolving digital landscape. If you’re looking for a place where trust, honesty, and practical thinking are given importance, you’ll feel at home here.

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