The Role
Support the Store Manager with daily store operations, including opening and closing, stock control, visual merchandising, customer service, personal styling, team support, policy compliance, and maintaining a high-quality store environment. The role also involves understanding competitors, identifying opportunities, driving personal development, and serving as an inspirational fashion retail role model.
Summary Generated by Built In
8 hours per week
Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.
Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.
Our Values:
With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.
The Role
- Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times
- Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
- Ensure exceptional standards of customer service, including in our Personal Styling offering
- Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
- Be proactive in driving your own personal development and continually improving your performance
- Follow and adhere to all policies and procedures and run a sound and robust operation
To join our vibrant and fast-growing business...
You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
You'll be rewarded with...
A competitive salary and great career prospects, 30 days holiday (including bank holidays), a discretionary quarterly bonus scheme, generous staff discount and clothing allowance, and the opportunity to develop your career in a fast paced and growing business.
Skills Required
- Previous experience as a key holder in a fashion retail store
- Strong interest in fashion
- Excellent customer service skills
- Ability to work effectively as part of a team
- Ability to act as an inspirational, helpful, and informed role model
- Knowledge of and alignment with the Mint Velvet style
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The Company
What We Do
Mint Velvet is a British womenswear retailer founded in 2009, known for its 'Relaxed Glamour' style. The company offers a range of women's apparel, including dresses, jumpsuits, blazers, and accessories, as well as footwear and kids' wear. With a focus on effortless, flattering fits and thoughtful design, Mint Velvet operates as an apparel retail chain with a strong omnichannel presence, aiming to provide inspiring and supportive career opportunities.
