Within this dynamic organization, the Business Strategy and Operation team plays a crucial role in driving our success. We're seeking talented individuals to join this team and contribute to our strategic initiatives. As a member of the team, you'll be at the intersection of technology, finance, and real estate, working to optimize our revenue streams and enhance our business performance.
Our team embodies Zillow's core values and plays a substantial role in the organization's success. We pride ourselves on our ability to adapt to the evolving needs of real estate agents, teams, brokers, offices, associations, and MLSs. By joining us, you'll be part of a dynamic group that's shaping the future of real estate technology and making a significant impact in the market.About the role
As a Senior Strategy and Business Operations Manager, you will leverage your strong strategic background and analytical capabilities to:
Spearhead comprehensive market analyses that unlock new growth opportunities and guide strategic investments
Architect business model, growth, and go-to-market strategies that maximize revenue
Lead high-stakes initiatives that directly impact Zillow's market position and revenue growth
Build strategic frameworks that align product development with market demands and business objectives
Orchestrate cross-functional collaboration between Product, Data Science, Marketing, Sales, Finance, and Customer Experience teams
Strategic Excellence
Deep expertise in developing and executing business strategies that drive measurable results
Proven ability to identify market opportunities and translate them into actionable business plans
Track record of leading complex, high-impact initiatives from conception to successful implementation
Analytical Mastery
Comfort in analyzing large, complex datasets to extract meaningful business insights
Expertise in creating sophisticated financial models and conducting rigorous market analyses
Proficiency in translating data into compelling visualizations and clear recommendations
Leadership & Communication
Ability to influence and align stakeholders across organizational levels
Strong track record of engaging across a complex organization to manage cross-functional projects with numerous stakeholders
Outstanding presentation skills with experience communicating to senior audiences
Required Qualifications:
Bachelor's degree in Business, Economics, Business Analytics, Finance, or related quantitative field
6+ years of professional experience, including experience at top-tier management consulting firms (at the Associate / Consultant+ level) and/or strategy, business operations, or similar data-driven roles at high-growth technology companies
Proven track record of developing and implementing successful business strategies across complex organizations
Demonstrated excellence in market analysis, financial modeling, and business model design, with ability to translate complex analyses into actionable insights
Strong project management skills with experience partnering cross-functionally across complex organizations to drive alignment and results
Preferred Qualifications:
MBA or advanced degree in a related field
Experience transitioning from consulting to in-house strategy roles
Experience in B2B SaaS and/or ad sales
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Top Skills
What We Do
Join our mission to give the people power to unlock life’s next chapter.
Our homes are the heartbeat of our lives, and we believe that finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next.
Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their homes with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name. People are more likely to search for “Zillow” than “real estate,” and our name is often used as a verb.
While other industries have ushered in a new era of convenience, the time for seamless and convenient real estate experience is now. This is our next chapter as a company.
We’re looking for smart, passionate adventurers to join us as we reimagine the real estate transaction and change the way people buy, sell, rent and finance their homes.
