The Role
Manage product strategy, coordinate operations, and improve user experience for OKX in Singapore, ensuring alignment with business objectives.
Summary Generated by Built In
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets. Our mission is to become the leading exchange in Singapore, offering seamless and efficient trading experiences to our clients and partners.
We are seeking a Senior Product Operations Manager to join our Singapore team. You will play a central role in translating business requirements into structured implementation inputs, coordinating cross-functional alignment, and supporting the successful rollout of products and features within the Singapore market.
Product Strategy & Business Alignment
What We Look For In You
Perks & Benefits - Partner closely with Product Managers to support product strategy and implementation planning for the Singapore market
- Consolidate business, operational, regulatory, and user considerations to help shape product requirements and rollout priorities
- Act as a key liaison between Product and Singapore stakeholders, translating cross-functional feedback into structured requirements and operational action plans
- Track and consolidate product-related issues, user feedback, and operational pain points, working closely with Product and Engineering teams to drive timely resolution and continuous improvement
- Support investigation and root cause analysis of product or user experience issues, ensuring key findings and business impacts are clearly communicated to relevant stakeholders
- Partner with Product teams on testing, rollout readiness, and post-launch monitoring to support a smooth and high-quality user experience
- Maintain a strong understanding of the Singapore market landscape, including competitor offerings, product trends, user behaviours, and evolving market dynamics
- Gather and consolidate insights from clients, internal stakeholders, market developments, and product usage trends to support business and product discussions
- Develop structured reporting and insight-sharing mechanisms to improve visibility across Product and Business teams
What We Look For In You
- Strong stakeholder management and coordination skills, with experience working across business, product, and governance functions
- Ability to translate business and operational requirements into structured documentation and actionable implementation inputs
- Strong judgement and communication skills, with the ability to navigate complex trade-offs across business, legal, compliance, and risk considerations
- Highly-organised and detail-oriented, with strong execution discipline and follow-through
- Experience in crypto, fintech, financial services, or regulated technology environments is preferred
- Competitive total compensation package
- L&D programs and education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Skills Required
- Strong stakeholder management and coordination skills
- Ability to translate business and operational requirements into structured documentation
- Experience in crypto, fintech, financial services, or regulated technology environments
OKX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.
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Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
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Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
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Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.
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The Company
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
