Senior Strategy & Business Ops Manager

Posted Yesterday
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3 Locations
Hybrid
Senior level
Fintech • Payments • Financial Services
Meet the financial technology platform helping the world’s leading businesses achieve their ambitions faster.
The Role
Lead company-wide strategy and execution: run end-to-end strategic projects, align cross-functional stakeholders, design strategic planning and goal-setting, drive business operations rhythms and reviews, create leadership decision materials, and solve ambiguous problems with structured, pragmatic recommendations.
Summary Generated by Built In

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Strategy & Business Operations Manager

The Senior Strategy & Business Operations Manager will play a critical role in shaping and driving strategic initiatives that contribute to the long term direction. This role sits at the intersection of strategy, planning and business operations and partners closely with the different teams such as Commercial Strategy, Operations, Finance and Regulatory & Compliance teams. 

This role, which is part of the Global Strategy & Execution team, will translate our strategy into execution by driving company wide alignment, informed decision making, defining our operating and planning rhythms and eventually ensuring we deliver our priorities.

What you’ll do:

Company wide Strategy:

  • Lead and deliver end-to-end strategy projects that inform decision making through deep dives and/or intelligence on trends and opportunities.
  • Cross functional alignment and connect strategy (e.g. Commercial, Operations etc) across Adyen. 

Strategic Planning:

  • Design, improve and implement Adyen wide Strategic Planning, Priorities and Goal setting in close collaboration with the business and Strategic Finance. 

Business Operations:

  • Drive business operations rhythm through business reviews at varying levels.
  • Cut through ambiguity and noise, framing problems clearly and driving towards structured, pragmatic solutions that balance speed and rigour. 
  • Develop Leadership deliverables (narratives, decision documents, board materials) that simplify complexity and enable senior leaders to make decisions quickly.

Who you are 

  • 14+ years of experience across Strategy, Business operations, Corporate Development, Product, Finance or related roles within Tech companies.
  • Strategic operator, equally comfortable zooming out to connect the dots as well as diving in the detail when necessary. 
  • Know how to tackle deliverables and establish processes while keeping speed. 
  • Excellent project management and organizational skills to effectively handle multiple projects and prioritise accordingly.
  • Motivated by impact: you ensure nothing falls through the cracks, while also raising the level of thinking and execution across the team.
  • A trusted partner across the company, capable of building strong relationships and credibility across functions and all levels of the organization. 
  • Strong analytical and problem-solving skills with the ability to analyze complex data/situations and draw actionable insights and recommendations. 
  • Strong communication and presentation skills to effectively communicate ideas and recommendations to stakeholders at all levels.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam, Chicago or NYC office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.


Skills Required

  • 14+ years of experience across Strategy, Business Operations, Corporate Development, Product, Finance, or related roles within Tech companies.
  • Proven ability to lead and deliver end-to-end strategy projects, including deep dives and trend/opportunity analysis.
  • Experience designing, improving, and implementing company-wide strategic planning, priorities, and goal-setting.
  • Excellent project management and organizational skills to manage multiple projects and prioritize effectively.
  • Strong analytical and problem-solving skills with ability to analyze complex data and provide actionable insights and recommendations.
  • Strong communication and presentation skills to create narratives, decision documents, and board materials for senior leaders.
  • Ability to build strong relationships and credibility across functions and all organizational levels (trusted partner).
  • Comfort operating in ambiguity and driving structured, pragmatic solutions that balance speed and rigor.
  • Experience working in Tech/Fintech environments and partnering with Commercial, Operations, Finance, and Regulatory teams.
  • Willingness and ability to work onsite in Amsterdam, Chicago, or New York City offices (office-first company).

What the Team is Saying

Bhumika
Blaine
Ayesha
Tulasi
Robbie
Suzanne
Katie
Zachary
Savannah
Sam
Adam
Lindsay
Maxine
Sandeep
Rose
Chris
Harsh
Maxine
Sudhee
Sam
Sandeep
Pragad
Katie
Adam
Edward
Zachary
Sudhee
Adra
Bhumika
Harsh
Christianne
Sarah
Pragad
Ayesha
Savannah
Robbie
Madeline
Gargi
Gargi
Blaine
Zachary
Madeline
Gargi
Bhumika
Harsh
Rose
Katie
Megan
Harsh
João
Rose
Suzanne
Leslie
Harsh
Savannah
Rose
Rose
Catherine Ye
Catherine Ye

Adyen Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is considered comprehensive in key markets, with medical, dental, vision, and mental‑health benefits outlined and core healthcare listed among the global essentials. U.S. materials also reference FSAs/HSAs alongside strong day‑to‑day support.
  • Leave & Time Off Breadth Time off is framed as generous, with “unlimited PTO” and paid holidays/sick leave listed for U.S. hubs. Location pages emphasize flexibility while noting specifics can vary by country and office.
  • Flexible Benefits Adyen+ stands out as a monthly, flexible allowance that can be directed to childcare, language courses, wellness, or home‑office setups. This complements commuter benefits and daily in‑office lunch within a location‑specific package.

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The Company
HQ: Amsterdam
4,771 Employees
Year Founded: 2006

What We Do

Adyen (ADYEN:AMS) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, Uber, H&M, eBay, and Microsoft.

Why Work With Us

At Adyen, everything we do is engineered for ambition. We started with payments, at a time when providers offered services based on a patchwork of systems built on outdated infrastructure. Ambition demanded more. So we set off to build a financial technology platform for the modern era, entirely in-house, from the ground up.

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Adyen Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe that in-person collaboration is the best route to building genuine connection. We’re an office-first company that offers flexibility when needed. We trust our team to act with autonomy and make good choices.

Typical time on-site: Flexible
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