Senior Strategy & Business Operations Manager

Posted 13 Days Ago
Easy Apply
New York, NY
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
EliseAI is a conversational AI startup based in New York City, using machine learning to automate business conversations
The Role
The Senior Strategy and Business Operations Manager will lead strategic initiatives, drive market expansion, and enhance operational excellence. Responsibilities include market research, developing project plans, monitoring market trends, establishing KPIs, and optimizing processes.
Summary Generated by Built In

About EliseAI

EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them. 

That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.

About The Role

As a Senior Strategy and Business Operations Manager, you will be spearheading the launch of new strategic initiatives, driving market expansion efforts, and supporting the overall development and execution of the company’s strategy and business operations. The ideal candidate should be a strategic thinker, with strong business acumen, and exemplify strong operational excellence. The candidate should have a proven track record in managing complex projects and initiatives.

Key Responsibilities

Strategic Initiatives Development:

  • Collaborate with the SVP of Strategy to identify, develop, and implement new strategic initiatives aligned with company objectives.
  • Conduct comprehensive market research and competitive analysis to inform strategic decision-making.
  • Develop detailed project plans, including timelines, and resource allocation.

Market Expansion:

  • Lead efforts to explore and enter new markets, including conducting feasibility studies, market analysis, and developing go-to-market strategies.
  • Coordinate cross-functional teams to ensure successful market entry and execution.
  • Monitor and analyze market trends, customer needs, and competitive landscape to refine market strategies.

Business Intelligence

  • Establish and track key performance indicators (KPIs) to measure the success of strategic initiatives.
  • Provide data-driven recommendations to improve operational and strategic outcomes.
  • Optimize operational processes to enhance efficiency and effectiveness in business strategy execution.

Requirements

  • 4+ years of experience in management consulting, investment banking, corporate strategy, product management, or founders / operational roles at high growth startups.
  • Exceptionally strong analytical skills with the ability to interpret data and make  data-driven strategic recommendations and decisions.
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
  • Ability to take ownership, be autonomous, and thrive in working in a fast-paced environment.
  • Strong practical, problem-solver with the ability to execute.
  • Relentlessness, with a hands-on, get-it-done approach.
  • Willing to work in person at NYC headquarters 4-5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

  • Equity in the company in the form of stock options 
  • Medical, Dental and Vision premiums covered at 100%  
  • Fully paid parental leave
  • Commuter benefits 
  • 401k benefits
  • Monthly fitness stipend
  • Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
  • Fun company social events through our Elise and the City program
  • Unlimited vacation and paid holidays

We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.

Job Compensation Range:

The salary range for this role is $200,000 - $250,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected].

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What the Team is Saying

Luc
Francesca
Ryan St.Pierre
Cadee Qiu
David Berardi
The Company
HQ: New York, NY
165 Employees
Hybrid Workplace
Year Founded: 2017

What We Do

EliseAI is a machine learning technology company based in New York City. Our mission is to create conversational artificial intelligence that transforms industries crucial to sustaining our lives, starting with housing and healthcare.

Our state-of-the-art AI Assistant automates customer conversations across multiple channels to elevate customer service and improve the bottom line. Email, text, webchat, phone; we've built artificial intelligence that can respond to leads and customers 24/7 with accurate and helpful information. As of 2023, we’ve partnered with the top 200 property managers in America to automate leasing and increase access to housing.

Right now, we're in the process of expanding our offerings from the multifamily industry to encompass more industries, including healthcare. We're seeking candidates to join our fast-paced environment and tight-knit team committed to making a positive impact. Discover opportunities: https://www.eliseai.com/careers

Why Work With Us

We think big and build tech to create a positive impact on the world. You will have the chance to join a fast-paced environment and tight-knit team committed to making a positive impact with lots of opportunity to have a huge influence and build new products!

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EliseAI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are a fully in-office company with a beautiful new office located at E 33rd Street and Park Ave. Our employees work in person 4-5 days per week.

Typical time on-site: 5 days a week
Company Office Image
HQNew York, NY
San Francisco, California
Learn more

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