Senior Strategic Partner Manager, APAC (Payments)

Voted a Great Place to Work, BigCommerce, a market-leading eCommerce platform, is looking for a Strategic Channel Sales Partner, Payments. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C eCommerce for more than 60,000 SMBs, 2,000+ mid-market businesses, more than 25 Fortune 1000 companies, and industry-leading brands including:  Brompton, Harvey Nichols, Molton Brown and White Stuff.

Reporting to our Sr. Director of Strategic Business Development, the Senior Strategic Partner Manager, APAC will drive local partners across technology and payments. You will work closely with select Technology Partner categories (including payment providers, subscriptions, BNPL, digital experience technology, back office and financing).  Your main goals will be to drive merchant adoption of our tech partners, provide local on the ground support for global teams, and manage tech & payment partnerships.      

Your passion and success will help enable our mission to lead the enterprise eCommerce platform space in APAC.  You will have previous experience acquiring, managing and developing partners.

• Manage a portfolio of Technology Partners in APAC to nurture and grow successful commercial relationships, with 50%+ of your partners being preferred payments partnerships. 
• Work collaboratively with a cross-functional group of colleagues in sales, marketing, and customer account managers to drive positive business outcomes. 
• Represent BigCommerce at industry and partner events with a goal of generating net new pipeline opportunities and increasing visibility in the eCommerce ecosystem. 
• Identify new Technology Partners which will add value for BigCommerce customers. 
• Work closely with the SBD leadership team and Regional GM to identify areas of strategic growth potential across the region, leveraging their experience and category expertise to guide prospecting and partnership development.
• Own and optimize co-selling engagements with referring partner’s sales and SE teams.
• Maintain a good knowledge of competitive landscape for us in GTM
• Deliver compelling enablements to partner audiences about BigCommerce’s features and value proposition. 

• Successful Partnerships Professional (SaaS) 

  • 7+ years’ experience managing partnerships that drive significant and measurable KPIs, ideally at a $50M+ company.

  • Creative deal maker, aligning partner motivations and KPIs to build and execute successful, mutually beneficial programs

  • Experience working in a Recurring Revenue or SaaS organization

  • You ideally have a commerce and/or partnerships background and bring an ability to communicate and collaborate with a broad range of stakeholders, including both internal and external senior executives.

  • You are revenue oriented, a self-starter, with a proven track record of providing problem-solving leadership and meeting revenue targets via solutions-based consultative sales best-practices.

  • Strong project management skills. Ability to prioritize activities, remain focused on strategic objectives whilst meeting tactical objectives 

• Driven Achiever - You thrive on challenges and have a proven history of successfully, consistently achieving revenue goals and objectives, within a complex client acquisition driven business, preferably in the mid-market or enterprise space.
• Action Oriented - You have a passion for getting things done, carry out responsibilities with minimal direction, enjoy working hard, are full of energy for challenges, and seize opportunities more than others.
• Master Communicator - You provide the right information to the right people at the right time in the right way, adjusting your approach to fit the audience and setting. Excellent communication (written and verbal), presentation, and client / partner relationship skills are critical. 
• Business Acumen - You know what to prioritize, creatively solve complex problems, and use data to make decisions. You have a deep level of knowledge about how businesses work, keep up with relevant practices and trends, and know the competition.
• A Planner - You have strong attention to detail, accurately scope out the length and difficulty of tasks and projects, anticipate and adjust for problems and roadblocks, and easily develop and maintain schedules.
• Collaborative - You have demonstrated success working cross-functionally in matrixed organizations and have the ability to forge strong bonds and work collaboratively with key external and internal partners such as Product Development, Channel, Marketing, other sales channels.
• Flexible - You not only cope with change, you thrive on it and can shift gears comfortably. 
• Personable - You are a high energy professional with a resiliently positive attitude and deep personal confidence that exudes a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
• Technically Adept - You pick up on technical things quickly, enjoy learning new skills and knowledge, and are adept at staying ahead of the curve on relevant industry, company, product, or technical knowledge.
• Travel Flexible - Ability to travel domestically or internationally as needed. This job may require frequent (10-15%) travel to meet with partners which may require overnight stays or week-long stays at locations (depending on project).