Search the 36 jobs at BigCommerce

The Senior Automation Specialist in Campaign Operations leads the management and execution of marketing tactics and campaigns using Marketo. Responsibilities include developing new processes, troubleshooting issues, managing lead flow with Salesforce, and building reports while supporting strategic initiatives within the marketing team.

As a Technical Support Representative at BigCommerce, you will provide bilingual (French and English) technical support to merchants, troubleshoot issues, educate customers about platform features, and enhance customer satisfaction. You will engage in phone, email, and chat communications while striving for first contact resolution and assisting with billing and account inquiries.

As a Sales Engineer at BigCommerce, you will assist Account Executives with product demos, recommend solutions, and provide industry expertise to prospects. You'll conduct needs analysis, document customer questions, and collaborate with various teams to enhance product understanding and sales cycles. You may also travel to support clients and events when necessary.

The Global Account Manager will develop and manage strategic relationships with key clients in both B2B and B2C sectors. Responsibilities include identifying upsell and cross-sell opportunities, executing account plans, handling customer inquiries, leading business reviews, and collaborating with internal teams. The role focuses on revenue expansion and customer satisfaction.

The Sales Engineer will facilitate sales growth at BigCommerce by providing consultative support, conducting needs analysis, offering technical consulting, and collaborating with the sales team to ensure customer requirements are met. The role involves educating prospects, conducting product demonstrations, and supporting partner ecosystems while acting as a trusted advisor throughout the sales cycle.

The Senior Zuora Administrator will manage the Zuora billing and revenue system, oversee system integrations with Salesforce, ensure compliance with SOX regulations, and optimize processes through data quality and reporting. They will collaborate with stakeholders and maintain security practices while supporting business scalability.

As a Sales Development Representative at BigCommerce, you'll engage with prospects through calls, emails, and LinkedIn, qualify leads, schedule meetings, and conduct account research to build a quality sales pipeline focused on Mid-Market and Enterprise segments. You will develop skills to meet quotas and effectively use sales tools and methodologies.

The Account Executive is responsible for driving sales revenue through new client acquisition and expansion selling. This role involves managing a CRM, preparing proposals, and serving as the main contact for customers. The position requires excellent communication skills and the ability to manage complex sales cycles effectively.

As an Account Executive, you will drive sales revenue through new client acquisition and expansion selling, managing complex sales cycles, and maintaining customer relationships. You will prepare proposals, manage CRM data, and act as the main point of contact for clients while ensuring high customer satisfaction.

The HR Generalist/Workplace Coordinator at BigCommerce will support HR strategies, manage employee relations, and ensure HR policy compliance, all while fostering an inclusive workplace culture. This involves collaborating with HR Business Partners, guiding performance management, maintaining HR policies, and enhancing the office experience. Overall, the focus is on supporting employee initiatives and promoting a positive work environment in the Sydney office.

The Sr. Manager, Enterprise Sales at BigCommerce will lead a team of sales executives, driving revenue through new merchant acquisition and managing relationships with top accounts. This role involves mentoring team members, fostering a culture of accountability and continuous improvement, and representing the enterprise segment in sales leadership discussions.

The Global Account Manager will develop and manage strategic relationships with key clients, drive expansion and renewals, create detailed account plans, and collaborate with internal teams to ensure customer satisfaction and growth. This role involves identifying upsell and cross-sell opportunities, handling customer inquiries, and presenting business insights.

In this role at BigCommerce, you will filter incoming sales calls, provide customer service, maintain the Salesforce CRM, and arrange product demos. You will interact with customers to expand the sales pipeline and relay feedback for improvement, all while upholding the company's values and sales processes.

As an Account Director, you will drive sales revenue by acquiring new enterprise clients, managing the sales process, and building a book of business. You will provide industry expertise, maintain CRM records, coordinate resources, and collaborate with partners to meet sales targets.

The Account Director will drive sales revenue through new client acquisition and manage the sales process. Responsibilities include building a book of business, developing sales strategies, providing industry insights, and collaborating with the Partner Ecosystem to close sales.

The Mid-Market Sales Manager will lead a team of experienced sales executives, drive revenue growth through new client acquisitions, and manage key account relationships. This role involves mentoring team members, improving sales processes, and collaborating with other business leaders to enhance product offerings and market strategies.

As a Technical Account Manager at BigCommerce, you will oversee and guide a portfolio of clients, providing strategic technical advice, platform configuration support, and enhancing the overall technical ecosystem. You will collaborate with internal teams and clients to ensure platform success, manage high-severity issues, and contribute to client growth through personalized recommendations and insights.

The Senior Implementation Project Manager at BigCommerce will oversee the project plans and lead the onboarding of clients, ensuring that projects are delivered successfully within scope and on schedule. This role requires strong project management skills, client relationship management, and collaboration with various stakeholders to achieve client satisfaction and retention.

As a Senior Customer Success Manager at BigCommerce, you will manage a portfolio of enterprise clients, focusing on improving their success metrics, driving revenue growth, and providing consultative support. Your role involves being the SME, advising merchants on best practices, maintaining strong client relationships, and collaborating with internal teams to enhance the customer experience.

The Senior Account Executive at BigCommerce drives sales revenue by acquiring new high-value enterprise clients, managing the sales process, building a book of business through outbound and inbound leads, and ensuring client satisfaction. They coordinate resources for implementation and collaborate closely with the Partner Ecosystem and Sales Engineering team to design solutions and close sales effectively.