Senior Strategic Operations Analyst - Technology

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Buffalo, NY
In-Office
75K-124K Annually
Fintech
The Role

This role offers a hybrid work schedule while providing the opportunity for in-person collaboration at our Buffalo, NY Tech Hub.

Overview:

Works closely with senior managers within a division to manage key initiatives, including supporting critical cross-functional projects related to strategic objectives of the Bank, improving risk management and ensuring efficiency and sustainability of core processes and positioning the Bank to meet evolving regulatory expectations.  Leads certain aspects of and/or supports design, planning and implementation for time-sensitive, critical, programs and/or projects.  Supports facilitation of industry groups that meet regularly to share best practices and promote industry advocacy efforts.

Primary Responsibilities:
  • Participate in planning and implementing new products, programs and initiatives to achieve short and long-term business objectives and strategic outcomes.  Support development of project roadmaps and plans.

  • Provide analytical support for critical Technology projects including planning, design and analysis of results, develop comprehensive documentation to align with regulatory expectations as needed.

  • Analyze complex data sets, or analysis/optimization of data structures.   Apply critical thinking to independently navigate problems and issues.

  • Develop and produce complex ad-hoc and automated departmental analyses and reports, including workflow, project and strategic analysis and trend reporting. 

  • Synthesize large volumes of qualitative and quantitative information for analysis and decision-making.

  • Coordinate discussions and agenda development of regular conference calls and in-person meetings of with external peers or industry groups, agencies and select US officials to share best practices and promote industry advocacy efforts.

  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.

  • Promote an environment that supports belonging and reflects the M&T Bank brand.

  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

  • Complete other related duties as assigned.

Education and Experience Required:
  • Bachelor’s degree and a minimum of 3 years’ relevant work experience, or in lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of 3 years’ relevant work experience

  • Strong attention to detail

  • Experience working independently and functioning as a member of a team

  • Strong analytical ability

  • Creative problem-solving skills

  • Strong interpersonal skills necessary for business partner relationships within and outside the organization

  • Strong written and verbal communication skills

  • Self-motivated

  • Results-driven

  • Well-organized

  • Experience handling multiple tasks and working under time constraints in support of various assignments

  • Highly proficient with personal computers and pertinent spreadsheet, database, graphing, and presentation software

Education and Experience Preferred:
  • Bachelor’s degree in Finance, Economics, Math, Accounting, Engineering, or Business Administration

  • Minimum of 4 years’ relevant work experience

  • Banking/financial/technology industry experience

  • Six Sigma, Lean or Process Improvement, or project management-related education

  • Experience with Excel Pivot Tables, Power BI, or Tableau

  • Experience with financial, regulatory and/or process analysis, and technical writing

  • Curious and innovative

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationBuffalo, New York, United States of America

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The Company
Baltimore, MD
21,590 Employees

What We Do

M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.

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