Senior Strategic Consultant

Senior Strategic Consultant

About PROS:

PROS, Inc. is the leading offer management provider to the airline industry, helping airlines deliver seamless retail experiences designed to maximize revenue and margin growth. Powered by AI, the PROS Platform enables commercial teams to align capacity with demand and coordinate pricing, merchandising and offer strategies to construct and market optimal offers in real time. By optimizing every customer interaction, PROS helps airlines improve revenue performance and quality, increase commercial agility, attract more customers and build lasting loyalty. Learn more at pros.com.

Day in the Life of the Senior Strategic Consultant:

Reporting to the VP of Strategic Consulting, the Senior Strategic Consultant has the responsibility for supporting all aspects of the pre-sales process and, in conjunction with an Executive Account Manager, navigates and guides PROS prospects through initial solution identification to a decision to purchase.

•  Differentiates PROS Airline solutions from the competition by:
  • Demonstrating in the software how PROS can meet the customer’s immediate requirements, while also providing unique capabilities to further improve their revenue performance.
  • Explaining PROS industry proven scientific forecasting and optimization capabilities.
  • Mapping PROS’ RM, sales and availability capabilities to the business needs of the airline.
  • Discussing anecdotes about how leading airlines are using PROS to support their modern airline retailing transformation.
  • Developing a value case analysis to assist customers with their decision.
  • Confidently answering questions about how PROS solves specific challenges customers face.
• Works with the customer to jointly develop the business justification for the purchase.
• As part of the account team, develops the winning sales strategy for each opportunity.
• Using thought leadership and industry knowledge builds relationships and trust at all levels within the customer’s organization, from analysts to CEO.
• Actively participates in relevant blogs and webinars, presents at conferences, and contributes to white papers.
• Adjusts their communication style in response to different environments and cultures around the world.
• Provides ideas for further product enhancement to the Product Management team.
• Post-contract, transitions the knowledge of the customer and solution to the implementation team, enabling the team to be immediately effective.
• Participates in customer health checks to ensure customers are effectively using PROS solutions and continuing to adhere to best practices.
• Proactively maintains product and industry expertise, staying on the front edge of leading industry science and best practices.
• Capable of communicating scientific forecasting and optimization methods, dynamic pricing, availability management, fare quoting and merchandising, Leg/Seg vs. Origin Destination (O&D) RM, and group sales best practices.

Required Qualifications - About you:

We are looking for candidates who possess the combination of the following achievements, skills, and behaviors:

• 8+ years of experience in airline RM, distribution, pricing, and/or ecommerce.
• Deep expertise in industry leading RM, pricing, availability, shopping, and merchandising solutions.
• Knowledge in NDC and One Order IATA initiatives, Reservation and Global Distribution Systems (GDS), ATPCO fare rules, dynamic pricing, availability management, merchandising and ancillary revenue practices.
• Thorough understanding of travel competitive landscape.
• Strong and confident communication, both verbal and written.
• Demonstrated experience exceeding goals and financial targets.
• Experience developing go-to-market plans, business cases, and ROI / TCO cases.
• Willing to travel approximately 75% of the time to prospects and customers around the world.
• Travel to Houston corporate office, typically quarterly.

Highly Preferred:

• Bachelor’s Degree in Operations Research, Engineering, Statistics, or Business. MBA a plus.
• 8+ years senior pre-sales enterprise / applications / solution sales and/or consulting experience.

AI Fluency & Growth Mindset- We welcome candidates who:

• Understand core AI concepts and apply them ethically to enhance productivity, insights, and decision-making.
• Craft effective prompts to optimize the quality and relevance of AI-generated outputs.
• Explore and apply agentic AI systems, using or managing autonomous agents to streamline workflows and automate tasks.
• Leverage AI tools to boost efficiency, creativity, and innovation in their daily work.
• Stay curious and adaptable, continuously experimenting with AI-driven solutions to elevate team performance and customer impact.

PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises.

Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization.

At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work—every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally.

Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win.

Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

PROS Core Values

• We are Owners

We look for every opportunity to create a better PROS and a better experience for our customers – and we hold ourselves accountable.

• We are Innovators

We think creatively to find new paths to success – for our people, our customers and our business.

• We Care

We are centered on caring for the people, businesses, and communities we serve.