Jobs at PROS

Analyzes multi-cloud billing and usage data to deliver financial insights, budgets, forecasts, cost allocation, commitment discount strategies, anomaly management, and optimization recommendations. Builds Power BI dashboards, writes SQL queries, reconciles datasets, tracks savings, and coordinates FinOps initiatives. Partners with Engineering, Finance, Procurement, cloud vendors, and business stakeholders to improve cloud accountability, manage risks, and maximize value.

Leads strategy, business planning, roadmap development, and portfolio optimization for PROS platform services. Collaborates across engineering, science, UX, operations, marketing, sales, finance, and executive teams to deliver integrated services. Manages product backlogs in an Agile Scrum environment, tracks usage and financial metrics, resolves portfolio risks, coordinates product communications, and mentors product managers, associate product managers, and analysts.

Oversee on-site office operations, vendors, contracts, badge access, events, supplies, shipping and receiving, invoices, space utilization, budgets, documentation, safety protocols, and building coordination. Provide front desk support, communicate office updates, and manage administrative projects while maintaining professional relationships across the organization.

Own end-to-end customer implementations, including requirements gathering, business analysis, solution design, configuration, testing, deployment, and technical onboarding. Manage project plans, timelines, dependencies, UAT, issue resolution, documentation, and customer communications. Coordinate cross-functional teams, translate business needs into technical requirements, troubleshoot product and integration issues, and improve implementation processes. The role requires experience with APIs, XML, technical integrations, Agile methodologies, CMS tools, and customer-facing project delivery.

Develop and maintain Java-based product features for a real-time, scalable SaaS platform. Responsibilities include fixing bugs, deploying and upgrading products in Azure customer environments, monitoring and troubleshooting deployments, improving alerting, automating repetitive tasks, and investigating operational issues. Collaborate with developers, DevOps, support, and infrastructure teams, occasionally assisting end users with troubleshooting.

Develop and optimize paid search, SEO, ecommerce, display, remarketing, and multilingual SEM campaigns. Manage web analytics, reporting, experiments, promotions, and data collection while advising clients and supporting customer training. Collaborate on content, product development, process automation, and digital marketing tools. Analyze performance against business objectives, research market trends, improve processes, and communicate insights to executives and cross-functional teams.

Supports cloud solution delivery through CI/CD, automation, scripting, containerization, and operational troubleshooting. Develops and maintains deployment tooling, monitoring, logging, and alerting solutions using technologies such as Kubernetes and Helm. Collaborates with development, infrastructure, and architecture teams in an Agile environment, assists teams with DevOps adoption, investigates production issues, and contributes to continuous improvement while developing expertise in cloud-native technologies.

The Associate Product Manager translates market trends and strategy into product features and priorities for airline revenue management, distribution, and offer/order management products. Responsibilities include researching customer needs, refining requirements with engineering, prioritizing enhancements, collaborating with sales, services, UX, training, and documentation teams, and communicating roadmap expectations. The role also involves analyzing complex business problems, supporting AI pricing solutions, and helping streamline customer experiences across product modules.

Design and develop scalable, high-performance Java 21 microservices and REST APIs for a cloud-native airline technology platform. Build high-volume, low-latency applications; apply concurrency, messaging, streaming, scalability, and performance optimization techniques. Collaborate with architects, technical leads, product experts, and QA teams. Participate in code reviews, testing, documentation, research, and DevOps deployment support while leveraging AI tools and emerging technologies.

The Account Executive develops relationships, manages sales cycles, implements strategies, and articulates PROS value in SaaS solutions for the travel sector.

Lead and mentor an SRE team to ensure reliability, scalability, and performance of systems. Drive automation, IaC, CI/CD, observability, incident response, SLOs/SLIs, disaster recovery, cost optimization, and cross-team collaboration.

Serve as senior technical lead and trusted advisor for strategic airline sales engagements. Define future-state and transition architectures, guide Offer & Order transformation and modernization, lead integration/security reviews and technical due diligence, produce reusable reference architectures, and mentor pre-sales architects while collaborating with product, engineering, security, and services teams to validate customer solutions.

The Web Development & Operations Manager oversees the PROS Travel website's performance, ensuring smooth operation of marketing campaigns and the implementation of digital content strategies. The role encompasses WordPress development, campaign landing page deployment, analytics configuration, and SEO optimization.

The Customer Marketing Manager will focus on enhancing customer success, communicate effectively, and manage tasks under deadlines and pressure.

The Marketing Operations & Digital Campaigns Manager executes marketing programs, manages campaign operations and ensures precision in targeting within the airline industry, focusing on account-based marketing and digital campaigns.

Implement, scale, and maintain ML models and data pipelines; convert research prototypes into production; support feature engineering, model training, evaluation, deployment, monitoring, and debugging; collaborate with engineers and document code.