Jobs at PROS

The Web Development & Operations Manager oversees the PROS Travel website's performance, ensuring smooth operation of marketing campaigns and the implementation of digital content strategies. The role encompasses WordPress development, campaign landing page deployment, analytics configuration, and SEO optimization.

The Customer Marketing Manager will focus on enhancing customer success, communicate effectively, and manage tasks under deadlines and pressure.

The Director of Public Relations & Thought Leadership oversees PROS' narrative, positioning, and marketing strategy within the airline industry, driving customer advocacy and public relations efforts.

The Senior Account Manager will manage enterprise airline accounts, ensuring customer satisfaction and driving product adoption and commercial expansion through strategic relationships and consultative selling.

The Marketing Operations & Digital Campaigns Manager executes marketing programs, manages campaign operations and ensures precision in targeting within the airline industry, focusing on account-based marketing and digital campaigns.

Provide technical support to customers via email and phone, troubleshoot Windows/Unix environments and databases, configure platform/software, monitor application performance, generate reports, document investigations, escalate complex issues, build customer relationships, and work shift schedules.

Maintain and improve service reliability and scalability by monitoring performance, troubleshooting production issues, implementing SLOs, performing capacity analysis, and developing automation and self-service tools. Participate in reliability testing, resilience evaluation, and release management while collaborating with teams to align monitoring and SLOs with user expectations.

Implement, scale, and maintain ML models and data pipelines; convert research prototypes into production; support feature engineering, model training, evaluation, deployment, monitoring, and debugging; collaborate with engineers and document code.

The Account Executive is responsible for managing and closing new business opportunities, developing sales strategies, and maintaining client relationships to meet sales targets.

The Senior Financial Analyst supports financial planning, forecasting, and reporting, providing insights and recommendations to senior management, leading analysis and budgeting processes, and enhancing financial models.

The Financial Analyst II supports financial planning, budgeting, variance analysis, and management reporting, providing insights to aid decision-making for senior executives.

Process bi-weekly/monthly payroll accurately; maintain payroll records; validate timekeeping; manage payroll taxes, filings, reconciliations, and month/year-end close; coordinate with HR/Accounting; handle employee payroll inquiries; support audits and improve payroll processes and controls.

Lead and mentor an SRE team to ensure reliability, scalability, and performance of systems. Drive automation, IaC, CI/CD, observability, incident response, SLOs/SLIs, disaster recovery, cost optimization, and cross-team collaboration.

The Account Executive develops relationships, manages sales cycles, implements strategies, and articulates PROS value in SaaS solutions for the travel sector.