At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleSenior Storage Platform Engineer
LocationCleveland
FacilityRemote Location
DepartmentITD Enterprise Platform Support-Information Tech Div
Job CodeT97951
ShiftDays
Schedule8:00am-5:00pm
Job Summary-Proven expertise in designing and managing storage solutions utilizing Dell Avamar/PPDM/Data Domain, Dell PowerFlex/PowerMax, and NetApp SAN/NAS storage technologies.
-In-depth understanding of storage protocols, including FC, iSCSI, NFS, and CIFS/SMB, coupled with experience in architecting storage solutions for diverse workloads.
-Strong background in data deduplication, compression, encryption, and backup/recovery methodologies.
-Proficiency in virtualization technologies (e.g., VMware, Hyper-V) and cloud storage platforms (e.g., AWS, Azure) is highly desirable.
-Excellent leadership and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
Job Details
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the country. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
The Senior Platform Engineer position at Cleveland Clinic presents an opportunity for seasoned professionals to assume a leadership role in shaping and maintaining enterprise infrastructure platform systems. As a senior member of the team, you will collaborate closely with managers, directors, application owners, project managers, and senior leadership to align platform and technical strategies with the organization's overarching business vision and objectives. Drawing on their extensive expertise, the Senior Platform Engineer will conduct thorough research, architect innovative solutions, and oversee the implementation of cutting-edge technologies. Your primary responsibility as a Senior Platform Engineer will be to ensure the stability, integrity, and optimal performance of enterprise server, storage, and data center infrastructure systems. Proactively monitoring, maintaining, and fine-tuning all hardware and operating systems will be central to the role, enabling seamless and efficient operation of critical IT infrastructure. As a trusted technical authority, this role will play a key role in driving the continuous improvement and advancement of our platform capabilities. Additionally, as a trusted technical authority and mentor, you will play a pivotal role in coaching and guiding junior Platform Engineers. Through your guidance and support, you will empower them to develop their skills, expand their knowledge, and contribute effectively to the team's success. By fostering a culture of continuous learning and professional growth, you will contribute to the overall strength and expertise of our platform engineering team.
The ideal future caregiver is someone who:
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Is a team player and self-starter.
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Has deep technical knowledge around storage and storage concepts.
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Can explain technical items to non-technical caregivers, including leadership.
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Speaks up and voices their opinion in a remote team setting.
Cleveland Clinic is on the cutting edge of healthcare technology and embraces technology as a fundamental differentiator and enabler of our mission. By taking this opportunity, you will join a great group of engineers that work effectively as a team. This team has various vendor lead and training options every quarter, has an unlimited subscription to SkillSets Online and encourages attendance at vendor conferences.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
- Designs, engineers and implements systems infrastructure.
- Installs and maintains operating systems and related software.
- Manages and monitors enterprise systems environment.
- Troubleshoots and resolves problems in the systems environment.
- Applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve issues.
- Communicates goals and objectives with technical team in solving information system problems in conjunction with the manager.
- Provides technical guidance for Platform Engineer I's and II's.
- Assists in the development of strategic and tactical technical project plans in coordination with and support of the PMO.
- Performs analysis, evaluation and justification for additional infrastructure platform software and hardware required to maintain optimal stability, uptime and growth of the enterprise infrastructure.
- Leads proof of concept projects to investigate and analyze new technologies that may position the enterprise infrastructure platforms to grow and modernize in alignment with enterprise strategic plans.
- Develops working relationship with server, storage, cloud and network software and hardware vendors, work groups and installation teams.
- Leads development and implementation of infrastructure platform configuration standards, SOPs and guidelines according to industry and vendor best practices.
- Assists Manager in preparation of the yearly departmental capital and operating budgets.
- Recommends programs and plans for continuing education and training of team members.
- Produces management reports and conducts presentations on capacity, performance, and system health.
- Evaluates and prepares project plans for internal technical management projects and manages the execution of these plans.
- Designs and implements disaster recovery plans in order to recover critical enterprise data and operational systems at a remote location.
- Reviews and analyzes various environmental metric reports to monitor team performance and quality.
- Other duties as assigned.
Education:
- High School Diploma or GED required.
- Bachelor's Degree preferred or equivalent experience.
Languages:
- English required.
Certifications:
- Technical vendor hardware/software (Microsoft, Red Hat, Cisco, NetApp, Dell/EMC, etc.) certifications preferred.
- For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.
Complexity of Work:
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Work Experience:
- 10 years of enterprise level experience in a technical position responsible for implementing, configuring and managing enterprise server, storage or infrastructure environments.
- 5 years of enterprise level experience in information systems design, including leading design implementations, required.
- 2 years of demonstrable experience successfully architecting enterprise level infrastructure solutions.
- Ability to analyze, coordinate, and manage multiple technologies and concepts effectively.
- Understands the importance of customer service and how to effectively use available resources to service the Enterprise.
- Must have the ability to work well with others and be able to express ideas and concepts clearly.
Physical Requirements:
- Ability to perform work in a stationary position for extended periods.
- Ability to travel throughout the hospital system.
- Ability to operate a computer and other office equipment.
- Ability to communicate and exchange accurate information.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Top Skills
What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Florida
Cleveland Clinic Canada
Cleveland Clinic Abu Dhabi
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations.
Our family health centers offer:
Outpatient care
Primary care
Numerous subspecialties
Numerous locations
All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
