Senior Staff Technical Program Manager (FTS)

Coupang is creating a new shopping experience to impress each and every customer, from the moment a customer opens the Coupang app to the moment the product is delivered to the door. With an outst anding end-to-end e-commerce and logistics network, and a culture that is stubbornly customer-focused, Coupang has never sacrificed speed, selection or price. Now Coupang has revolutionized the delivery of millions of products, including fresh food, delivered nationwide, 365 days a year, in just a few hours. All of these are Coupang's efforts for millions of customers in the Korean e-commerce market. Korea is a market with larger and faster-growing e-commerce opportunities than any other country in the world.    

Job Overview: FTS

The Fulfillment and Transportation Systems (FTS) Technology organization is responsible for the systems that enable Coupang to reliably deliver to customers within hours of order placement. FTS is on a mission to innovate logistics by building an efficient delivery network at breakthrough scale and speeds. We are looking for an experienced and passionate TPM that can drive direction on technology, successfully champion align with other tech leaders and stakeholders, influence and build trust with teams, and execute delivery of complex systems considering scalability, future extensibility, and reliability.

Key Responsibilities:

• Manage technology programs, defining milestones and success criteria, resource allocation, and successful on-time delivery.

• Work with product and program owners to come up with innovative solutions for their business problems.

• Work on massive distributed, large-scale systems, storage solutions, applications, and new platforms.

• Utilize technical acumen in working with large, cross-functional teams.

• Develop tools and processes to improve software engineering productivity.

• Communicate schedules, priorities, and status to all levels in the company

Qualifications:

• Bachelors degree in Comp. Science, Maths or Business

• At least  8 years experience as a Technical program manager managing large-scale cross-functional projects

• Experience with scalable distributed systems

• Strong analytical and problem solving abilities

Recruitment Process and Others 

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Document Return Policy 

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email ([email protected]). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the application of recruiting process due to a disability, please contact us at [email protected].