In this role, you will:
- Performance Metrics: Define, develop, and evolve fail-operational metrics to assess robotaxi journey completion, support services, and the readiness of the network and operational systems
- Proactive hazard analysis: Lead and perform hazard analysis to identify potential causes of service disruptions in the operations of robotaxi before they manifest in the field. Identify requirements and suggest risk mitigation strategies.
- Risk Mitigation: Lead initiatives to develop prevention and mitigation strategies for service disruptions, collaborating with cross-functional teams (engineering, operations, legal, safety policy, manufacturing) on hardware, software, operational, and process improvements
- System Analysis & Verification: Conduct in-depth system analysis to create comprehensive verification and validation strategies for network and cloud software performance
- Cross-functional Alignment: Serve as the primary contact for collaborations with various stakeholders (e.g., Product/Cloud software, Firmware, Vehicle Engineering) and other SDMA subteams (e.g. functional safety, autonomy validation)
- Reporting: Author validation clearance reports to support milestone approvals
Qualifications
- Bachelors degree in a relevant engineering field with 7-9 years of experience, including 3+ years in complex engineering system operations
- Strong background in Systems Engineering
- Experience in remote operations, cloud platforms, data transmission, wireless communications, network protocols and architecture
- Proficiency in data analysis, performance tracking, quantitative risk assessment, and issue mitigation in real-world remote operations
- Proven ability to lead complex cross-functional projects with high EQ and a collaborative, empathetic approach
Bonus Qualifications
- 8+ years senior leadership experience with complex network systems or remote field operations in safety relevant domains
- Fail operational or fault management experience in the automotive industry, the autonomous driving technology industry, or commercial airline industry
- Solid understanding of software and network architecture principles and design patterns, and proficiency in either Linux, C++, Python or Java
- Experience with Cloud computing (AWS, Azure, GCP) and with Telecom Carrier networks (LTE and 5G) and standards (3GPP), or network fundamentals and standards (gRPC, DDS,RestfulAPI)
- Experience in developing operational tools/features and human factors studiesFamiliarity with industry safety standards such as MIL-STD-882, ISO 26262, ISO 21448, etc.
Top Skills
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation.
From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
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