ServiceTitan is looking for a Senior Staff Software Engineer to help us build the combination of front end web application, middle tier and services. This is an exciting role for an engineer to come in and develop the major application features in a rapidly growing, fast-paced environment. We build for product excellence, focus on smart solutions through innovation and technology, have an amazing growth-oriented culture, and love to solve complex problems. If you share the same values, you should consider joining us in our efforts to achieve the extraordinary!
- Architect and own large, distributed systems that power ServiceTitan’s next-generation CRM.
- Define and evolve the long-term technical vision across multiple squads—spanning core CRM, leads, and contact management domains.
- Design scalable frameworks, APIs, and data models that enable agentic automation, LLM-driven insights, and recommendation services.
- Lead integration of AI components such as Agentic Frameworks, LLMs, MCP, Recommendation Engines, and Sidebar Agentic Bots into production workflows.
- Collaborate cross-functionally with Product, AI/ML, and Data teams to translate complex user needs into reliable, intelligent solutions.
- Mentor engineers through architectural design, code reviews, and deep technical coaching.
- Establish best practices in observability, reliability, and developer productivity across squads.
- Communicate technical direction clearly through design docs, reviews, and leadership syncs.
- 10+ years of experience building scalable SaaS or enterprise systems.
- Expert in C# / .NET Core, ASP.NET, and SQL Server; strong grounding in distributed system design.
- Hands-on experience implementing or integrating AI/LLM-based applications in production (LangChain, Hugging Face, OpenAI, etc.).
- Familiarity with agentic architectures, reasoning models, and orchestration layers (e.g., MCP-style systems, RAG pipelines, or multi-agent frameworks).
- Strong proficiency in Python for AI/ML workflows and data pipelines.
- Experience with React + TypeScript, Kafka, and Kubernetes in large-scale environments.
- Proven ability to lead architecture across multiple squads and mentor Staff/Senior Engineers.
- Excellent collaboration and communication skills with technical and product stakeholders.
Our applications are primary built on C#, React, TypeScript, SQL Server, Kafka, Kubernetes
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $202,000 USD - $270,200 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.Top Skills
What We Do
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market.
Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.
Why Work With Us
Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.
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