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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
We are a community based on connection and belonging - a community that was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million hosts who have welcomed over 1.4 billion guest arrivals to over 100,000 cities and towns in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. We strive to connect people and places.
Airbnb has five stakeholders and is designed with all of them in mind. Along with employees and shareholders, we serve hosts, guests, and the communities in which they live. We intend to make long-term decisions considering all of our stakeholders because their collective success is key for our business to thrive.
The Difference You Will Make:
Airbnb is seeking a highly skilled and experienced Senior Staff Engineer to join their Site Reliability Engineering team. The Senior Staff Engineer is a key member of the technical team who will help facilitate a best-in-class enterprise-wide SRE program that enables the business. They will be responsible for driving the continued development of a long-term Reliability strategy and for ensuring the overall performance and reliability of Airbnb’s infrastructure and products. Additionally, they will work closely with engineering teams to provide tools, processes, and expertise to make services easy to operate and as reliable as possible.
As a senior technical individual contributor, the Senior Staff Engineer will bring a unique skill set and experience to the organization, and work to solve broader technical challenges around infrastructure. They will lend expertise to specific teams and deep dive into projects as needed.
Airbnb’s engineering organization values everyone’s input and ideas. Even at a senior level, all Software Engineers at Airbnb are expected to be hands on and contribute code and/or be involved in the architecture/design.
A Typical Day:
- Develop a roadmap with a longer-term vision for Reliability and serve as a strategic thought partner within the organization.
- Design, implement and influence company-wide SRE architecture, innovation, engineering, and standards.
- Create incident management processes that can scale with the organization as it continues its rapid growth. Assess how the organization manages incidents and responds to them; reduce operational toil stemming from incident management.
- Foster the SRE/Reliability model that takes into consideration the nuances of an engineering culture that has a great sense of ownership over their services.
- Bring a strong customer focus to the Reliability function, centered on optimizing the infrastructure and platform, and ensuring systems are highly available and performant.
- Develop Production Readiness standards to ensure service reliability. Automate as much as possible and always configure as code. Predict future failures and work proactively to mitigate them. Advocate and implement reliable design patterns (circuit breakers, graceful degradation, etc.)
- Culture, Influence and Team Leadership
- Create a culture where Reliability is a state of mind, instilling a proactive approach to seeing patterns and opportunities to increase leverage and tooling.
- Build deep partnerships with engineering leaders. Work closely with product engineering teams on design and implementation choices of large-scale distributed systems.
- Partner with the broader organization to learn from incidents through a blameless post mortem process.
- Mentor and lead other Site Reliability Engineers. Uplevel and support others with servant leadership, mentorship, advocacy, and allyship.
Your Expertise:
- BS, MS, or PhD in computer science, related field, or equivalent work experience.
- 12+ years of software engineering experience, with a significant portion dedicated to system architecture and design in consumer-facing technology companies.
- Strong leadership skills, with 5+ years of experience as a senior-level technical lead or architect, driving the technical direction and strategy across multiple teams or projects.
- Excellent communication and collaboration skills, with a proven track record of working effectively across teams and organizations.
- Demonstrated expertise in building and scaling high-availability systems and platforms, with a deep understanding of multi-cloud environments
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Skills Required
- Bachelor’s, master’s, or doctoral degree in computer science or a related field, or equivalent work experience
- 12+ years of software engineering experience
- Significant experience in system architecture and design within consumer-facing technology companies
- 5+ years of experience as a senior-level technical lead or architect driving technical direction across multiple teams or projects
- Strong leadership skills
- Excellent communication and collaboration skills with cross-functional experience
- Expertise building and scaling high-availability systems and platforms
- Deep understanding of multi-cloud environments
Airbnb Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbnb and has not been reviewed or approved by Airbnb.
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Wellbeing & Lifestyle Benefits — Travel credits, an annual education allowance, and a quarterly “Live and Work Anywhere” allowance are highlighted as distinctive perks that complement flexible work arrangements. Feedback suggests these benefits are especially valuable for remote employees and frequent travelers.
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Equity Value & Accessibility — Equity grants, an employee stock-purchase plan, and annual bonuses are positioned as meaningful parts of total compensation. Feedback suggests stock and incentives materially enhance pay, particularly in technical and corporate roles.
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Healthcare Strength — Subsidized healthcare and mental-health support are prominently included, alongside paid time off and employer-matched retirement plans. Feedback suggests this breadth establishes a strong baseline of coverage.
Airbnb Insights
What We Do
Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.
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