Senior/Staff Software Engineer – Site Reliability & Infrastructure

Posted 7 Hours Ago
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New York City, NY, USA
In-Office
180K-275K Annually
Senior level
Artificial Intelligence • Machine Learning • Robotics • Generative AI
The Role
Own reliability and infrastructure for a large-scale platform handling billions of clips and video ingestion. Responsibilities include on-call leadership, incident response, postmortems, infrastructure scaling, database sharding, infrastructure-as-code, CI/CD, and collaboration with engineering teams to deliver durable solutions.
Summary Generated by Built In
About The Company

General Intuition is the frontier lab for acting in space and time. We build large action models and world models that can perceive, predict, and act across virtual and physical environments. General Intuition builds on the strength of Medal, the world's largest and fastest-growing platform for gaming clips, where millions of gamers capture, share, and discover new games every year. We've raised over $650M from Khosla, GC, Valor, and Point72 since October 2025, and recently closed our latest round at a $6.2B valuation.

The Role

Medal's infrastructure handles billions of clips, video ingestion pipelines, and social features at a massive scale most engineers never get to touch. The work centers on reliability, incident response, scaling, and making sure our infrastructure keeps up with our growth. You'll own the on-call rotation, drive postmortems, and work directly with engineering teams to meet their infra needs. The right person probably came through startups and scale-ups and has been in the room when things broke at 2am, has scaled databases under pressure.

What We're Looking For
  • Infrastructure-as-code: Strong fluency in Terraform, with real experience owning infrastructure-as-code at scale

  • Elastic search depth: Hands-on experience running ES for user-facing features, not just as a log sink

  • GCP depth: Kubernetes, VPC, IAM, Cloud Logging, and the managed services ecosystem

  • Database scaling: Deep, hands-on experience scaling and sharding relational databases (MySQL, Postgres) in production

  • Incident response instincts: You can work a P0 calmly, communicate clearly under pressure, and run a postmortem that prevents recurrence

  • CI/CD: You've worked with GitHub Actions in a production environment

  • Communication (crucial!): You flag issues clearly and rapidly during incidents and lead/write actionable postmortems

  • Experience at startups: You are comfortable in an environment of rapid growth where scaling up is a priority

  • Great judgment: You know the difference between a durable, sustainable fix and a patch that buys you a week

Our Stack

Electron, React, Redux, Styled Components & other modern web-based technologies
C# and C++ for native Windows recording & more
Swift for iOS, Kotlin for Android
Java, Redis, RabbitMQ, Kubernetes for backend
Terraform, Salt, GitHub Actions, CircleCI for IaC and CI/CD

Skills Required

  • Strong Terraform experience owning infrastructure-as-code at scale
  • Hands-on experience running Elasticsearch for user-facing features
  • Deep Google Cloud Platform experience, including Kubernetes, VPC, IAM, Cloud Logging, and managed services
  • Hands-on experience scaling and sharding MySQL or PostgreSQL databases in production
  • Incident response experience, including handling P0 incidents and leading actionable postmortems
  • Production experience with GitHub Actions and CI/CD
  • Clear and rapid communication during incidents
  • Experience working at startups or scale-ups during rapid growth
  • Strong judgment in selecting durable infrastructure fixes over temporary patches
Am I A Good Fit?
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The Company
41 Employees
Year Founded: 2025

What We Do

General Intuition is an AI research lab and public-benefit corporation building frontier and world models that help machines predict and act in dynamic environments. Using billions of action-labelled gameplay clips from its sister company Medal, the lab trains systems on physics, human decision-making, and consequences. Its mission extends to agentic models, robotics, and AI agents inhabiting real and imaginary worlds.

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