Senior Staff Software Engineer (R14272)

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in India
Remote
Senior level
Artificial Intelligence • Financial Services
The Role
Provides technical leadership across multiple engineering teams and domains. Designs and guides scalable backend services, APIs, integrations, cloud architectures, and distributed systems. Leads cross-functional initiatives from discovery through production, improves reliability, security, observability, performance, and cost efficiency, and mentors senior engineers. The role also supports modernization, production operations, incident reviews, customer communications platforms, enterprise integrations, and practical use of AI-assisted engineering tools.
Summary Generated by Built In
Who We Are

Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.

The Opportunity

We’re looking for a Senior Staff Software Engineer to provide technical leadership across multiple engineering teams, systems, and business domains. You’ll help shape architecture, technical strategy, and execution for complex initiatives spanning Product, Platform, Infrastructure, and customer-facing systems.

This is a highly influential individual contributor role for a deeply technical leader who operates with a high degree of autonomy and accountability. You’ll lead strategically important work from discovery through production, mentor Staff and senior engineers, and help teams make strong technical decisions across scalability, reliability, security, cost, developer productivity, and long-term maintainability.

At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in.

At Oportun, we move fast, and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in. 

What You'll Do

Your day-today

  • You’ll provide senior technical leadership across multiple engineering teams, systems, and business domains.
  • You’ll drive architecture, design, and implementation of scalable, reliable, secure, and maintainable software systems.
  • You’ll lead complex cross-functional technical initiatives from discovery and design through delivery and production operation.
  • You’ll partner with Product, Engineering, Data, Risk, Compliance, Operations, Customer Experience, and business stakeholders to connect technical decisions with business outcomes.
  • You’ll design and guide implementation of backend services, APIs, integrations, platform capabilities, and distributed systems.
  • You’ll evaluate existing systems and identify opportunities to improve reliability, scalability, performance, observability, maintainability, cost efficiency, and developer productivity.
  • You’ll influence technical strategy, roadmap planning, architecture standards, and prioritization across teams.
  • You’ll establish and promote strong engineering practices across code quality, testing, CI/CD, monitoring, documentation, security, and operational excellence.
  • You’ll mentor Staff Engineers, senior engineers, and technical leads, helping raise the bar for architecture, execution, ownership, and technical judgment.
  • You’ll help teams make thoughtful trade-offs across speed, quality, scalability, reliability, security, cost, and long-term maintainability.
  • You’ll lead or support modernization efforts across legacy and modern systems, platforms, and integrations.
  • You’ll contribute to systems supporting customer communications, telephony, contact center workflows, servicing platforms, and enterprise integrations where needed.
  • You’ll participate in production support, incident reviews, root-cause analysis, and long-term reliability improvements for critical systems.
  • You’ll identify practical ways to use AI-assisted engineering tools and automation to improve development workflows, operational efficiency, knowledge sharing, and team effectiveness.
Who You Are

The right fit looks like this 

You’re a deeply technical engineer who thinks beyond individual systems and considers the broader organization, business context, and long-term impact of technical decisions. You’re comfortable taking on ambiguous, high-impact problems and creating clarity across multiple teams.

You influence through technical judgment, credibility, and collaboration rather than title alone. You communicate clearly, mentor other senior engineers, and take ownership for outcomes from strategy through production.

What You Bring

Skills & experience 

Required 

  • 12+ years of professional software engineering experience.
  • Deep experience designing, building, and operating large-scale distributed systems.
  • Proven experience providing technical leadership across multiple teams or complex technical domains.
  • Strong experience with backend services, APIs, integrations, data flows, and cloud-based architectures.
  • Proficiency in one or more modern programming languages such as Java, Python, Go, JavaScript/TypeScript, Kotlin, or similar.
  • Strong knowledge of system design, software architecture, scalability, reliability, observability, security, and operational excellence.
  • Experience with cloud platforms such as AWS, GCP, or Azure.
  • Experience with relational and/or NoSQL databases.
  • Experience with CI/CD, automated testing, monitoring, logging, alerting, and production operations.
  • Demonstrated ability to influence technical direction and drive alignment without relying on direct authority.
  • Strong communication skills with the ability to explain complex technical concepts to technical and non-technical stakeholders.
  • Experience mentoring senior engineers and helping teams improve technical execution.
  • Strong ownership mindset with experience driving ambiguous, cross-functional initiatives to completion.

Nice to Have

  • Experience with telephony, contact center platforms, IVR, call routing, voice systems, customer communications, or customer engagement technologies.
  • Experience with platforms such as Twilio, Amazon Connect, Genesys, Five9, NICE, Cisco, Avaya, or similar technologies.
  • Experience integrating third-party SaaS platforms, vendor APIs, or enterprise systems.
  • Experience in fintech, financial services, lending, risk, servicing, collections, customer support, or another regulated environment.
  • Experience modernizing legacy systems and improving the reliability of business-critical platforms.
  • Experience evaluating emerging technologies and applying them pragmatically to engineering or business problems.
  • Experience using AI-enabled engineering tools, copilots, automation platforms, or intelligent productivity solutions to improve software development, documentation, testing, knowledge discovery, or operational support.
  • Strong judgment around where AI-assisted solutions add value, where they do not, and how to apply them responsibly in an enterprise environment.
Our AI MindsetWe build with AI. We lead with judgment.

AI isn't a feature here. It's how we work.

We're excited about what AI makes possible, and we're looking for people who share that curiosity. You don't need to be an expert. You need to be open to experimenting, willing to learn, and able to apply new tools in ways that actually move the needle.

In this role, you'll be encouraged to explore AI tools, find practical use cases for your function, and bring ideas for working smarter. We believe the best outcomes come when human judgment and AI capability work together.

Why Oportun

What's in it for you 

Oportun offers a competitive compensation and benefits package designed to support your physical, financial, and professional well-being. Benefits vary by country of employment. 

Some of the benefits available to eligible employees include: 

India Benefits: 

Medical, Dental & Vision Insurance
Provident Fund
Life & Accident Insurance
Internet, Fuel, Meal & Telephone Allowances

This is a summary of select benefits and does not represent the full benefits package. Eligibility and plan details vary by location and employment status. To learn more about Oportun and our benefits, visit oportun.com/careers  #LI-REMOTE #LI-SS1

We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

 

California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/.

 

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).

Skills Required

  • 12+ years of professional software engineering experience
  • Experience designing, building, and operating large-scale distributed systems
  • Technical leadership across multiple teams or complex technical domains
  • Experience with backend services, APIs, integrations, data flows, and cloud-based architectures
  • Proficiency in one or more modern programming languages such as Java, Python, Go, JavaScript/TypeScript, or Kotlin
  • Knowledge of system design, software architecture, scalability, reliability, observability, security, and operational excellence
  • Experience with cloud platforms such as AWS, GCP, or Azure
  • Experience with relational and/or NoSQL databases
  • Experience with CI/CD, automated testing, monitoring, logging, alerting, and production operations
  • Ability to influence technical direction and drive alignment without direct authority
  • Strong communication skills with technical and non-technical stakeholders
  • Experience mentoring senior engineers and improving technical execution
  • Experience driving ambiguous, cross-functional initiatives to completion
  • Experience with telephony, contact center platforms, IVR, call routing, voice systems, or customer communications technologies
  • Experience with Twilio, Amazon Connect, Genesys, Five9, NICE, Cisco, Avaya, or similar platforms
  • Experience integrating third-party SaaS platforms, vendor APIs, or enterprise systems
  • Experience in fintech, financial services, lending, risk, servicing, collections, customer support, or regulated environments
  • Experience modernizing legacy systems and improving business-critical platform reliability
  • Experience evaluating emerging technologies and applying them to engineering or business problems
  • Experience using AI-enabled engineering tools, copilots, automation platforms, or intelligent productivity solutions
  • Judgment regarding responsible and effective use of AI-assisted solutions in enterprise environments

Oportun Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Oportun and has not been reviewed or approved by Oportun.

  • Healthcare Strength — Medical, dental, and vision coverage are described as comprehensive, with flexible spending accounts also offered. Company materials consistently position core health insurance as a strong part of the package.
  • Leave & Time Off Breadth — Paid time off, paid holidays, and dedicated volunteer time off are highlighted across company and third‑party profiles. Time‑away programs are frequently called out as positives within the overall package.
  • Flexible Benefits — Remote‑work options are available for many roles, alongside perks such as commuter benefits, legal assistance, employee discounts, and job training. Flexibility in where work is performed and a variety of add‑on perks broaden the total offering.

Oportun Insights

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The Company
HQ: San Carlos, CA
3,057 Employees
Year Founded: 2005

What We Do

Oportun is an A.I.-powered digital banking platform that seeks to make financial health effortless for anyone. Driven by a mission to provide inclusive and affordable financial services, Oportun helps its nearly 1.5 million hardworking members meet their daily borrowing, savings, banking, and investing needs. Since inception, Oportun has provided more than $12 billion in responsible and affordable credit, saved its members more than $2 billion in interest and fees, and automatically helped members set aside more than $7.2 billion for rainy days and other needs. In recognition of its responsibly designed products, Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.

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