Senior Staff Software Engineer, Platform and Infrastructure

Insurance is a trillion dollar market that is fundamental to society, yet it has not modernized — until now. 

Newfront is building the modern insurance experience. 

We've reimagined the experience for clients, prospects, and employees, altering the way people create, understand, select, transact, and use insurance. We're changing the approach so that it starts and ends with the client, not the product, and empowering people for moments that matter. 

Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts. We're a technology-driven company with DE&I in our DNA and strong values; we believe people matter most. 

Our mission is to define the future of the insurance industry, while instilling a high performance culture in combination with living our Work, Love, Play ethos each day. We value balanced lives and are passionate about creating a culture of wellness that results in healthier, happier, and more productive employees, and more successful clients.

The Senior Staff Engineer of Platform and Infrastructure is a salaried, exempt and full-time role and will be reporting to the Director of Engineering. This is a US Hybrid/Remote role, with the option to work from any of Newfront’s offices. #LI-Remote.

The Platform and Infrastructure team is the core engineering organization sitting at the center of all engineering teams of Newfront. Its mission is to build a world class platform to serve shared engineering abstractions across different teams and empower other engineers at Newfront to build better. It is a high-impact org and owns multiple domains such as:

• Cloud Infrastructure on AWS (EKS, RDS, SNS, SQS, Lambda, S3, etc.).

• Kubernetes Cluster / Helm Chart Management.

• CI/CD pipelines.

• Full observability stack including logging, alerting, monitoring, and on-call management tools.

• Developer productivity tools.

• Authentication and authorization systems.

• Shared platform services such as notifications, search, user management, files storage, etc.

• AI / LLM infrastructure and platform to supercharge engineers to build AI / LLM based applications.

What You’ll Be Responsible For:

• Be a technical leader and owner of Platform and Infrastructure Team, working through ambiguity, concept validation and implementing a best-in-class solution.

• Identify areas of improvement and drive foundation opportunities for the whole organization to improve Newfront’s infrastructure and overall engineering practice.

• Work across the organization to influence and improve the technical excellence of the whole organization.

• Maintain, optimize and scale cloud infrastructure, including Kubernetes clusters, for performance and cost-effectiveness.

• Manage and improve CI/CD pipelines to ensure efficient and reliable software delivery.

• Enhance monitoring and alerting practices to proactively identify and resolve infrastructure issues.

• Improve developer efficiency by automating processes and tasks using scripts and infrastructure as code tools.

• Lead design and implementation to improve shared services common abstractions, such as authentication, authorization, search, and notification services, to enhance security, developer productivity and user experience.

• Lead AI/LLM infrastructure to drive AI/LLM applications.

• Lead operations to ensure smooth running of applications and systems at Newfront.

• Collaborate with cross-functional design, product, and data science teams to design and deliver high-quality products and influence outcomes.

• Follow data-driven approaches to iterate product features.

• Help build out the team and cultivate innovation and growth by driving cross-collaboration and execution of projects across multiple teams.

• Mentor other engineers across the organization with best practices and be a player/coach of our high-performance team to ensure code quality, commitment to craft and operational excellence.

• Expert on industry technology trends in the relevant domain. Be bold on learning and adopting new technologies that benefit multiple teams. Being the thought leader for all teams.

Qualifications:

• BS, MS or PhD in computer science or related field, or equivalent work experience.

• 10+ years of experience in software development at scale.

• Strong Experience building, leading, and architecting large systems at enterprise.

• Strong programming and data engineering in one or more backend server languages (Java/Python/Ruby/Go/TypeScript/etc.). 

• Experience with web development best practices such as container, docker, continuous integration and continuous deployment.

• Proficiency with RDBMS such as MySQL/PostgreSQL.

• Ability to effectively communicate with non-technical stakeholders. Skilled at communicating with executives and with funneling information throughout engineering.

• Ability to take a thoughtful, pragmatic, and efficient approach to problem-solving.

• A track record of leading engineering project teams and working with cross-functional partners to deliver technical solutions that achieve team and organizational goals.

• Passion to up-level yourself and those around you through curiosity, mentorship, and fostering a collaborative and inclusive team environment.

• Strong background in infrastructure as code and tools like Terraform, cloud platforms, preferably AWS, cloud-native technologies such as Kubernetes and Docker Awareness, CI/CD pipelines and familiarity with tools like CircleCI, or GitHub Actions.

• Strong experience in communication and leadership skills to drive results with a medium to large team.

Preferred Knowledge, Skills, and Abilities:

• Experience using TypeScript on the backend is preferred.

• Skilled with JavaScrip backend frameworks such as Express/Node.js/Nest.js is preferred.

• Well-versed with JavaScript frontend frameworks. Experience with React.js/Next.js is preferred.

• Competent with data pipeline and data driven analytics.

• Experience with implementing authentication and authorization systems.

• Knowledgeable about logging and monitoring tools (e.g., Datadog, Prometheus, Grafana, ELK stack).

• Experience with building foundation platform services serving business applications like Search/Session Management/User Management, etc.

• Experience with the latest LLM/AI agent/Evaluation, etc.

The pay range for this position in California, Washington, Colorado and New York at commencement of employment is expected to be between $235,600 and $294,500/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

At Newfront, we are committed to hiring diverse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for! 

Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

If you require reasonable accommodations throughout the application or interview process, please contact us at [email protected]. For information regarding how Newfront collects and uses personal information, please review our Privacy Policy.