Senior Staff Product Manager - Transformation

Posted Yesterday
Be an Early Applicant
Hiring Remotely in United Kingdom
Remote
Senior level
Artificial Intelligence • Cloud • Machine Learning • Retail • Software
The Role
Lead product strategy connecting retail operations and accounting for Tekion's ARC platform. Own UK/Canada retail requirements, drive transformation-first customer engagements, define stock management and integration standards, collaborate across product, engineering and implementation, and represent Tekion externally to enable enterprise dealer adoption.
Summary Generated by Built In
About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Key Roles & Responsibilities

Retail Operations & Product Input

  • Act as the primary voice of dealer operations within product discussions, bringing deep, credible retail experience to every conversation about platform design and prioritisation.

  • Serve as a subject matter expert on complex operational domains including sales administration, vehicle stock management, retail accounting integration, and the handoff points between front-of-house and back-office processes.

  • Partner with Tekion's product leadership to provide structured input into the ARC platform roadmap, ensuring international market nuances — particularly UK and Canadian regulatory, tax, and workflow differences — are reflected in product direction.

  • Review and challenge product decisions where proposed approaches would create operational friction or fail to reflect how enterprise dealer groups actually work.


Retail-Accounting Integration & Enterprise Alignment

  • ·Lead the thinking on how retail operations and accounting should connect within the ARC platform, reducing the friction that enterprise groups typically experience at the boundary of front-end sales and back-office financial processes.

  • Define and document how stock management — from vehicle ordering and part-exchange to stocking plans and aged inventory — should be handled within a modern, integrated platform at scale.

  • Identify integration gaps and misalignments between retail and accounting workflows, and work collaboratively across product, engineering, and implementation teams to address them systematically.

  • Build the standards and reference models that allow large enterprise dealer groups to adopt the platform confidently, with a clear view of how complex operational scenarios are handled.


Transformation Delivery & Customer Engagement

  • Drive a transformation-first engagement model with prospective and existing enterprise customers — leading with platform capability and operational best practice rather than collecting lists of legacy-system requirements.

  • Develop transformation frameworks, operational blueprints, and change readiness tools that help enterprise dealer groups understand what operating on ARC looks like at steady state.

  • Engage directly with senior operational and finance stakeholders at dealer groups during pre-sales, onboarding, and post-go-live phases, building the credibility and trust that complex transformations demand.

  • Feed real-world implementation and adoption insights back into the product cycle, closing the loop between what customers experience and what the platform delivers.


International Market Coverage

  • Own the retail and operational perspective for UK and Canadian markets, building a detailed understanding of how market-specific dynamics — franchise agreements, VAT/GST treatment, stocking structures, OEM relationships — affect platform requirements.

  • Develop a scalable model for international retail operations insight that can extend to additional markets as Tekion's international footprint grows.

  • Represent Tekion externally at industry events, dealer group forums, and OEM discussions where operational expertise and transformation credibility are required.


Perks & Benefits 
  • Competitive compensation and generous stock options    

  • 100% employer-paid top-of-the-line medical, dental and vision coverage   

  • Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper     

  • Work on the latest and coolest technologies – everything is home-grown and built ground-up    

  • A dynamic work environment with a strong sense of community and collaboration    

  • The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy    

  • Exciting opportunities for career growth and development    


Current Tekion Employees – Please apply via Greenhouse Internal Job Board 


Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. 

For more information on our privacy practices, please refer to our Applicant Privacy Notice here.

Skills Required

  • Deep dealer retail operations experience (sales administration, vehicle stock management, front-office to back-office handoffs)
  • Senior product management experience driving enterprise-scale product initiatives and roadmaps
  • Experience designing retail-accounting integrations and resolving workflow misalignments between retail and finance
  • Proven experience with transformation delivery, developing operational blueprints and change readiness tools
  • Direct stakeholder engagement experience with senior operational and finance leaders during pre-sales, onboarding and post-go-live
  • Knowledge of UK and Canadian market nuances (franchise agreements, VAT/GST, OEM relationships, local workflows)
  • Ability to build standards and reference models for large enterprise dealer groups
  • Experience collaborating cross-functionally with product, engineering, and implementation teams
  • Experience representing a company externally at industry events, dealer forums, or OEM discussions
  • Familiarity with cloud-native platforms, big data, machine learning and AI

Tekion Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tekion and has not been reviewed or approved by Tekion.

  • Healthcare Strength Healthcare coverage includes 100% employer-paid medical, dental, and vision for many U.S. roles, often extending to families. Additional options like HSA/FSA and pet insurance are cited as part of a robust health offering.
  • Fair & Transparent Compensation Pay is considered competitive overall, with total rewards (pay, stock, equity, and benefits) frequently viewed favorably. Many accounts characterize compensation as strong alongside comprehensive benefits.
  • Wellbeing & Lifestyle Benefits Perks such as free meals/snacks, wellness resources, and on-site amenities are highlighted. Flexible or remote options are available for some roles, adding convenience and flexibility.

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The Company
HQ: Pleasanton, CA
1,858 Employees
Year Founded: 2016

What We Do

At Tekion, we believe that business applications don’t have to be boring. In fact, they should be simple, fun and cool! They should be as delightful to use as your favorite social or consumer application, yet powerful enough to seamlessly and efficiently run global businesses that provide unparalleled consumer experience without compromise. Founded by visionary entrepreneur and innovator Jay Vijayan, we are building the world’s best business applications on the cloud starting with the automotive retail industry. We inherently use cutting-edge technologies like big data, machine learning/AI, and human computer interaction (voice, touch, vision, sensors and IoT). We are inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it! Our flagship product offering, Automotive Retail Cloud ™- an industry-first cloud-native retail platform, including all functionalities of a Dealer Management System (DMS) launched recently.

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