What you'll do:
- Become an expert user of the Hivemind enterprise software stack.
- Provide technical support and training to customers.
- Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
- Assist the sales team in pre-sales activities, e.g., demos.
- Assist in post-sales deployment and integration of Shield AI enterprise software products.
- Develop and maintain technical documentation and training materials.
- Troubleshoot and resolve technical issues.
- Help customers debug software/API integration issues.
- Collaborate with the engineering team to address customer feedback and improve products.
- Visit customers on site globally (~30% travel) to support software integration and development activities.
Required qualifications:
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- 7+ years of experience of industry experience
- 3+ years of experience in an integration/applications engineering role
- 3+ years of experience working in a startup environment.
- Strong technical background in software engineering.
- Strong proficiency in writing modern C++ code.
- Intermediate proficiency in writing Python code.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
Preferred qualifications:
- Experience in the defense aviation or robotics industry.
- Experience building and running a small enterprise software applications/solutions engineering team.
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What We Do
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide.
Why Work With Us
What makes Shield AI special is our people. We unlock the power of autonomy, and in the face of overwhelming odds and challenges, we find ways to win and make a difference for our customers. We bring together software, AI, and aerospace engineering disciplines to deploy the most intelligent aviation capabilities in the world.
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