Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.
Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.
Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.
Learn more about us on our company page.
Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.
Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.
Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.
Learn more about us on our company page.
About this role
As part of Udemy's Platform team, the Datastore Infrastructure (DSI) team is responsible for overseeing all aspects of Databases (MySQL, PGSQL, Aurora, DynamoDB), Streaming (Kafka), and Caching (Redis, Valkey, Memcache) in our infrastructure. This includes ensuring uptime, security and compliance, observability, performance, improving developers' productivity/experience and developing future growth strategies. The team is split between EU and US regions. You will play a vital role in overseeing day-to-day activities and engineering strategies of DSI, ensuring that millions of students worldwide achieve greater learning and career outcomes on Udemy. We value teamwork, a good sense of humor, strong ownership, technological curiosity, and a desire to learn.
What you’ll be doing
Lead improvement projects for our datastores and platform teams to align with the company’s long term objectives.
Maintain Infrastructure Uptime, monitor performance, and ensure infrastructure continues scaling as we grow.
Develop Immutable infrastructure patterns, and automate Infrastructure provisioning via Code (Terraform, Python, Golang, Ansible etc ..)
Ensure adherence to PCI and ISO27001 compliance as well as SOC 2 security requirements, modifying CI/CD processes when necessary, and upholding policies and standards.
Advocate for and implement positive changes in tools and processes through healthy discussions.
Participate in the on-call rotation, demonstrating a systematic approach to incident management.
Participate in day-to-day activities, support requests, and project-related tasks for the team.
Contribute to documentation, maintain ticketing queues, provide project support, troubleshoot, and offer after-hours assistance as required
Provide coaching and mentorship to new hires, fostering their technical growth and integration into the team. Maintain close communication with team members throughout their tenure
About your skills
Technical Architecture & System Thinking: You see beyond the present problem to identify the fundamental ‘why’, demonstrating strong systems thinking. You are capable of co-designing potential solutions, leading improvement projects for datastores and platform teams, and developing immutable infrastructure patterns and automation. This includes proficiency with managing Relational Databases (MySQL /PGSQL ) at scale, understanding production workloads in Kubernetes and AWS Managed Services, as well as expertise with tools like Terraform, Ansible, and Git.
Coaching & Mentorship: You possess strong coaching skills, actively listening and asking diagnostic questions to effectively address issues. You are also able to provide coaching and mentorship to new hires, fostering their technical growth and integration into the team.
Cross-Team Collaboration & Influencing: You develop relationships effectively across the organization, strategically using these relationships to move work forward. You can scope solutions to gain agreement and push back when necessary for the team's or business's benefit. This includes advocating for and implementing positive changes through healthy discussions and maintaining close communication with team members.
Decision Making & Problem Solving: You use critical thinking to follow defined decision-making processes, considering multiple perspectives. Upon making a decision, you communicate clearly to ensure alignment in execution. You also demonstrate strong troubleshooting skills to diagnose complex database issues and participate in on-call rotations with a systematic approach to incident management.
What you’ll have
5+ years of professional experience working in a Cloud Engineering team (also SRE/DBRE team) with Infrastructure responsibilities in managing large production workloads.
Proficiency with managing MySQL at scale (Horizontal Scaling, sharding, InnoDB optimizations, Query Optimization, HA/DR, Monitoring, Backups Strategy, Security, Automations).
Strong understanding in supporting datastores running behind Kubernetes Workloads in Production.
Proficiency with tools like Terraform, Ansible, Git and how to work with Infrastructure as Code, and automated provisioning.
Strong experience in Kafka/MSK cluster management, topic configuration, performance tuning, and ensuring high availability and fault tolerance..
Strong Experience with Distributed Caching (Redis, Valley, Memcache) or similar products
Experience in Python / Golang
Knowledge of configuration management tools, monitoring systems (Datadog or similar) for database infrastructure, and scaling strategies for handling increased data volumes.
Strong troubleshooting skills to diagnose complex database issues.
Hands-on experience with AWS cloud infrastructure and a grasp of security best practices.
Adaptability and comfort working in a fast-paced, hands-on environment.
Where we work
Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.
You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?
Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.
Our Benefits Start with UOur benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
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What We Do
At Udemy, we’re on a mission to transform lives through learning. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower over 17,000 organizations to scale workforce development and help 81 million individuals build the technical, business, and soft skills most relevant to their careers. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.
Why Work With Us
As a learning company, we have a rich culture of curiosity. We offer employees free access to every course on the platform, as well as a $1,500 yearly stipend that can be used for educational opportunities, conferences, books, and more. We also host guest speakers and have a comprehensive and internal training curriculum. Become a lifelong learner!
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Employees engage in a combination of remote and on-site work.
We offer hybrid work schedules and hybrid working so our people can make work fit their unique needs.
