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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
About the role
SoFi is scaling how employees and AI agents safely reach the tools they need to do their jobs. We run a centralized MCP (Model Context Protocol) gateway that lets approved AI clients (Claude, Cursor, Windsurf, internal agents) connect to enterprise systems such as Slack, Google Workspace, Jira/Confluence, GitLab, Datadog, Snowflake, Glean, and ServiceNow, with SSO/OAuth brokering, policy enforcement, and full auditability.
As our Sr. Staff AI Enablement Engineer, you'll own the strategy and day-to-day operation of this platform and the customer-facing interfaces employees use to get AI tool access. You'll turn a security-approved control plane into a fast, self-service path to AI productivity across the company. You'll partner closely with Product Security, IAM, Engineering, and business leaders.
What you'll do
- Own the MCP gateway platform end to end. This covers the catalog and registry of approved MCP servers, onboarding of new connectors, OAuth scope configuration, tool-level enablement and disablement, and lifecycle and hygiene.
- Design the customer experience for AI tool access. Build intake, request, and provisioning flows (Compass/ServiceNow, Slack, Okta), documentation, and self-service paths that cut time-to-access from weeks to hours.
- Partner with Product Security and IAM on MCP approval, threat modeling, least-privilege scopes, and incident response. Turn security requirements into operational guardrails that don't block adoption.
- Run operations for the platform. This includes L1/L2 support models, runbooks, SLAs, monitoring and observability of tool usage, and vendor management (e.g., Cequence and SaaS connector vendors).
- Drive adoption and measure impact. Define and report adoption, usage, and value metrics by function to IT and SLG leadership, and identify the next high-leverage integrations.
- Automate access governance. Integrate the gateway with joiner/mover/leaver processes, access reviews, and audit evidence for SOX and regulatory requirements.
- Set technical direction. Evaluate emerging agent and tool-access standards (MCP, A2A, agent identity), build vs. buy, and the roadmap for internal and customer-facing AI interfaces.
- Mentor and influence. Guide IC1–IC4 engineers and analysts, and influence function-level decisions with senior ICs and SLG.
What you'll need
- Education & Minimum Experience Requirements: Bachelor’s Degree + 4+ Years of Experience OR Master’s Degree + 3+ Years of Experience in software engineering or a related field.
- Track record of owning complex, companywide programs or platforms and independently handling their planning, execution, and resourcing.
- Hands-on experience with LLM and agent tooling: MCP servers and clients, API gateways, and AI coding assistants such as Claude Code, Cursor, or Copilot.
- Deep knowledge of identity and access: SSO/SAML, OAuth 2.0/OIDC, SCIM, Okta, and least-privilege and RBAC design.
- Strong integration and automation skills. That means REST/GraphQL APIs, scripting (Python, TypeScript, or similar), iPaaS (Workato or similar), and ServiceNow workflows.
- Experience operating in a regulated environment (financial services preferred), including audit, data retention, and change management.
- Ability to translate between security, engineering, and business stakeholders, and to influence without authority.
Nice to have
- Experience building or running an AI gateway, API gateway, or developer platform (e.g., Cequence, Kong, Apigee).
- Experience building Slack bots, deflection bots, or agentic workflows for IT or employee support.
- Familiarity with AI governance frameworks (NIST AI RMF) and LLM security risks (OWASP LLM Top 10, prompt injection, tool poisoning).
Skills Required
- Bachelor's degree and 4+ years of experience, or master's degree and 3+ years of experience, in software engineering or a related field
- Experience owning complex, companywide programs or platforms, including planning, execution, and resourcing
- Hands-on experience with LLM and agent tooling, MCP servers and clients, API gateways, and AI coding assistants such as Claude Code, Cursor, or Copilot
- Knowledge of SSO/SAML, OAuth 2.0/OIDC, SCIM, Okta, least-privilege access, and RBAC design
- Experience with REST/GraphQL APIs, Python or TypeScript scripting, iPaaS such as Workato, and ServiceNow workflows
- Experience operating in a regulated environment, including audit, data retention, and change management
- Ability to translate between security, engineering, and business stakeholders and influence without authority
- Experience building or running an AI gateway, API gateway, or developer platform such as Cequence, Kong, or Apigee
- Experience building Slack bots, deflection bots, or agentic workflows for IT or employee support
- Familiarity with NIST AI RMF, OWASP LLM Top 10, prompt injection, and tool poisoning
What the Team is Saying
SoFi Compensation & Benefits Highlights
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Affordable Benefits — Health coverage is heavily subsidized, reducing monthly premium costs for many U.S. employees. Other medical plan options are also subsidized, helping keep overall insurance more affordable.
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Parental & Family Support — Family support is extensive with fully paid parental leave, fertility and adoption resources, and subsidized backup care. These offerings provide meaningful support for employees planning or growing families.
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Wellbeing & Lifestyle Benefits — Financial‑wellness and learning perks stand out, including student‑loan assistance and tuition reimbursement. Mental‑health coaching, therapy access, and fitness and wellness programs add value beyond salary.
SoFi Insights
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
