Job Description
The Senior Staff Accountant is responsible for assisting with the day to day financial operations and transactions of our United States and India entities, with a primary focus on our US entity. Additionally, given the nature of our organization, the Senior Staff Accountant will also assist in key departmental projects related to both systemic and manual process improvements and efficiencies. .
Key Responsibilities:
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Manage and assist with the monthly financial close process including, but not limited to, customer invoicing, preparation & creation of general ledger entries, and project based accounting analysis and tracking
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Assist in preparation of the monthly financial reporting by researching and analyzing information from the general ledger system; including the Balance Sheet, Profit & Loss, Cash Flows, and Budget to Actuals reporting.
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Reconciliation of key Balance Sheet and Income Statement accounts
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Maintain and prepare all client project and internal product development project financial data and underlying support
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Assist in both the United States and India audits on an annual basis in the preparation of accounting memos, research of relevant guidance, compilation of additional support, and preparation of the consolidated financial statements
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Answer accounting and financial questions from internal and external stakeholders by researching and interpreting data
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Reconcile financial discrepancies by collecting and analyzing account information.
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Maintain customer confidence and protect operations by keeping financial information confident.
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Ad hoc reporting and analysis of financial data as required
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Other Duties and Responsibilities may include assisting with tax compliance and other non-routine departmental projects
Qualifications:
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Education:
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Bachelor's degree in Accounting or equivalent Professional Certification/Experience
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Experience:
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5+ years in Accounting or related field
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Prior experience with Workday Financials
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Experience with Workday Projects & Prism Analytics a plus
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Proven ability to analyze complex financial data
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Strong understanding of US GAAP, especially as it relates to the technology industry.
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Prior experience with ASC-606, ASC-350, ASC-985, and ASC-842 a plus
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India AS knowledge a plus
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Skills:
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Excellent analytical and problem-solving skills.
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Effective communication and interpersonal skills, with the ability to collaborate with both technical and non-technical stakeholders.
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Detail-oriented
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Proficient in Google Suite and Microsoft Office or equivalent tools.
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Preferred Qualifications:
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Certifications:
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CPA Certification or prior accounting experience in the technology sector
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Workday Financial certifications are a plus
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#LI-Remote
Why Work at Interactions?
We've created a culture of people who are dedicated to helping each other and the company succeed. We take time to celebrate wins and recognize accomplishments. Whether it’s a seasonal event or friendly competition, we’re always thinking of new ways to have fun.
Our team's health and well-being is important to us. In addition to a full suite of benefits, we offer 5 weeks of time off with pay, 401k matching, paid parental leave and flexible work schedules. We are all committed to the company’s success by being valued shareowners and are incentivized through individual performance and company results. Come join us!
Interactions is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law.
Interactions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Interactions and has not been reviewed or approved by Interactions.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive across medical, dental, and vision, with additional protections like life, disability, and pet insurance. Mental health support and wellness programs are also repeatedly presented as part of the core package.
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Leave & Time Off Breadth — Time off is described as notably generous, including up to five weeks of PTO plus paid holidays. Flexible scheduling and remote work options are also framed as meaningful quality-of-life benefits.
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Retirement Support — Retirement offerings include a 401(k) with matching alongside other long-term value components like performance bonuses and equity. These elements are portrayed as strengthening total rewards beyond base pay.
Interactions Insights
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What We Do
We are the world’s largest independent AI company, operating at the intersection of customer experience and AI – two of today’s most innovative and dynamic industries. We were founded on the belief that every conversation is an opportunity, whether it’s to build trust, provide assistance, get advice, share information or find out something new. It’s important to get it right — every time. At Interactions, we help leading brands have millions of productive conversations with their busy customers every day, no matter if they’re talking, tapping, typing, or swiping. And along the way, we’re creating happier, more loyal customers and saving businesses millions of dollars. We’ve been expanding what’s possible in customer sales, service, and support since 2004. With our Adaptive Understanding™ technology, we were the first to commercialize truly omnichannel Intelligent Virtual Assistants that combine artificial intelligence and human understanding. The result? Conversational, engaging interactions across channels. Vastly improved self-service. Customers and businesses getting more done in less time. And amazing conversations. We are a remote-first company allowing employees to work from anywhere in the US. With that said, we haven't abandoned our offices entirely. They can be reserved for customer meetings, team collaboration, or individual workspace, as needed.
Why Work With Us
Interactions Core Values: -We Are Passionate About Transforming Customer Experience. -We Are Obsessed With Our Customers’ Success. -We Respect Each Other. -We Create Opportunity. -We Embrace Disruption. -We Do What We Say.
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