The Role
The Senior SRE will design and implement infrastructure for Pigment, ensuring high availability, performance monitoring, and support software development. Collaboration with software engineers is key to optimizing systems and processes.
Summary Generated by Built In
Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.
The opportunity
We are looking for a Senior SRE profile who will design and implement the Pigment infrastructure for tomorrow. Pigment is a technically challenging platform. It calculates and synchronizes large datasets that must be updated in real-time. Data comes from client models that can be up to billions of rows. This data can be pivoted, transformed, and aggregated on-demand through our formula engine while rendering live on our front end.
Here are the challenges to be tackled as an SRE :
- Define and build the infrastructure needed to answer our performance challenges, automate it, and make it scalable. In particular, ensure that the infrastructure scales in and out according to the platform usage.
- Secure high availability and redundancy of the Pigment platform.
- Ensure that the platform’s performance and correctness are monitored accordingly, spread observability best practices across the engineering team.
- Participate in incident response.
- Accompany Pigment geographical expansion as the company grows and we sign clients overseas.
- Work with our security team on the implementation of their roadmap when related to infrastructure and development pipelines (code repository, credentials management, ...)
- Continuously chase inefficiencies within our development practices and pipelines. Seek improvement and automation wherever possible. Drive change across the software engineering team.
In addition to SRE responsibilities, we expect you to contribute to software development activities. We believe SRE engineers should collaborate closely with software engineers, fostering a shared understanding of day-to-day challenges, rather than operating in separate teams. Last but not least, you will not be alone! You will be part of an SRE team.
Our Engineering team
Our Engineering team is responsible for developing our SaaS platform and building a comprehensive and user-friendly product.
Pigment engineers participate in the entire application development lifecycle, focusing on design, coding, and keeping the production platform up and running. They can be specialized, but there is no strict separation between the infrastructure, backend, and the frontend.
We value user-centricity and pragmatism: we choose the most relevant tools for the problem we have to solve, understanding the strengths and constraints of each technology.
Our engineering culture also values curiosity, humility, trust, ownership and team spirit.
Technical stack:
- Kubernetes (GKE, hosted on Google Cloud Platform): hosting all our infrastructure components except some PostgreSQL hosts, hosted on Google Cloud SQL
- Terraform: all our infrastructure is managed via this infrastructure as code (creation of GKE clusters, Google Cloud SQL databases, GCS buckets, IAM permissions...)
- Databases: PostgreSQL (CloudSQL and CloudNativePG), SingleStore, ElasticSearch
- RabbitMQ: queuing system
- Temporal.io: workflow automation platform
- Others: ArgoCD, Istio, Vault, Github, Docker (for local development)
- Backend: Microservices written in C# ASP.NET Core 8 (running exclusively on Linux) & Golang
- Frontend: React + Typescript, Jest, Cypress, Vite...
Who you are
More than knowledge of a specific cloud provider, language, or automation framework, we are looking for great engineering skills: the ability to translate product requirements into an elegant and simple architecture, and then make sure our product runs well on it.
We are also looking for engineers who understand the product and the customer's needs in detail and can suggest innovative ideas: in the end, it's all about delivering value to end-users.
In any case, you have:
- Experience as a software engineer & DevOps / SRE
- Experience with a container orchestration platform (Kubernetes is a plus)
- Experience with a public cloud provider, GCP is a plus
- Proven experience in software developments with languages such as C#, Java, C++, Golang, Rust, JavaScript, Python, or Ruby (this list is not exhaustive).
- Experience with observability tools (e.g. Datadog, Prometheus, ELK, Jaeger...)
- Great team spirit with a problem-solving attitude.
- A good dose of humility and the willingness to grow (no matter your seniority!).
- Fluency in English
#LI-CK1
#LI-HYBRID
We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Skills Required
- Experience as a software engineer & DevOps / SRE
- Experience with a container orchestration platform
- Experience with a public cloud provider
- Proven experience in software development with various languages
- Experience with observability tools
- Fluency in English
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The Company
What We Do
In a world moving at an incredibly fast pace, businesses have grown accustomed to change. Transforming their business model, pivoting their strategy, rethinking their go-to-market, the list goes on. To enable these changes, they have also had to rethink the way they work. Breaking down silos isn’t a best practice anymore. It’s a given. And yet, when it comes to planning, little has changed. In fact, planning tools work the exact opposite way, reinforcing data and people silos, and preventing teams from working together toward their common goals. As a result, planning is usually seen as a dreadful process. But the truth is, planning drives strategy. It’s high time we serve it with the right tools. Pigment is the business planning platform for fast-growing companies. Our mission is to help companies make better, faster decisions in a changing world, and drive revenue growth. At Pigment we believe that: ✅ Real-time data informs better outcomes. Trim your sail, and make the best use of current winds. ✅ Reporting should be accurate, quick, and insightful. ✅ Planning should be simple, smooth, and delightful. ✅ Less time should be spent on data crunching, more time on bringing insights to the business. ✅ Collaboration should be at the heart of any planning process, so your organization works as one. Book your demo today ? https://www.gopigment.com/contact We’re hiring! Check out our offers: https://jobs.lever.co/pigment
