Senior - SRE/Devops

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Position Overview: (Senior SRE )

The role offers an exciting opportunity to be part of an innovative team of experts involved in building class-leading solutions in the areas of UI/CX products using latest front-end technologies based on modern cloud platforms. The opportunity provides space to showcase creative intellect and learn new trends in business, technology, and innovation.

The SRE role is a critical side-car that allows an enterprise-grade application to perform at high-reliability/ high-availability service levels. This role jointly owns non-functional requirements that result in a resilient architecture, robust CI/CD pipelines and compliance and adoption of DORA metrics.

Expectation is for the candidate to understand enterprise-grade applications dependent services and provide observability and monitoring dashboards that allow quick detection, recovery and restoration of system anomalies.

The role combines technical depth in modern SRE practices coupled with adoption of AI systems to create a robust SRE support system for the application team.

Responsibilities:

• Support all Devops/SecOps/MLOps related assignments in the developer environment.
• Partner with enterprise TEO ( Enterprise Operations) for maintaining application in higher environments ( CERT/PROD)
• Create / maintain observability dashboards for real near-time monitoring and eyes-on-glass
• Use of AI tools to improve operational efficiencies
• L1 support for incident – triage, recover or engage required teams, blameless post-mortems
• Maintain run-books for business continuity
• Participating in DR drills
• Bring in a AI-first mindset to extend AI adoption in the SDLC.

Required Skills:

• 3-5 years of related experience as a SRE engineer supporting distributed enterprise-applications; preferably in a cloud-based platforms.
• Expertise in one of the cloud platforms (GCP preferred) – GCE/GKE. Expertise in microservices management.
• Proficient and hands-on with scripting and IaaS stack (Terraform/ Ansible).
• Working knowledge on creating front-end monitoring dashboards using industry standard tools (Grafana/ Kibana / Datadog etc)
• Experience with managing UI/front-end web applications based on ReactJS, Redux, Javascript, Typescript, Groovy Script and Graphql.
• Security & Compliance - Enforce security best practices especially for front-end applications (BOT attacks), including secrets management, security scans, and compliance with industry standards.
• Front-end performance optimization techniques and memory management.
• Cross-Functional Collaboration - Work closely with cross-functional teams to align software development, quality, DevOps and SDLC practices.
• Documentation & Knowledge Sharing - Create and maintain documentation for services, frameworks and tools. Engage with peers and stakeholders, presenting technical insights and solutions.
• Active participant in hackathons/PoCs using Generative/Agentic AI tools with quantifiable benefits.

Desirable Skills:

• AI enthusiast/evangelist
• Familiar with Scrum/Agile methodologies
• FMEA implementation and adoption

Qualification:

• BTech/ equivalent certifications.

Competency Map

Technical Competency

Proficiency Expectation

Domain Expertise​

Demonstrates domain expertise in the areas required to achieve positive outcomes for the broader team, product, and/or function.

Technical Acumen​

Demonstrates technical expertise in the relevant programming languages, tools, systems, and processes required to achieve quality outcomes for the broader team, product, and/or function.

SDLC Knowledge​

Demonstrates thorough knowledge of the development life cycle and can effectively manage code through the entire development life cycle, along with how to maintain it for the future.

Learning Agility​

Displays an openness to developing new skills and learning new technologies outside of his/her own area of expertise. Demonstrates a willingness to share feedback to help others continue to develop.

Continuous Improvement Mindset​

Evaluates the processes and technologies used by the team, identifies gaps, and makes recommendations to improve results. Identifies learning opportunities from mistakes and shares these with the team to avoid similar situations in the future.

Leadership Competency

Deliver Results​

Prioritizes, organizes and follows project plans or roadmaps to meet goals and timelines. Works with speed and acts with urgency producing high quality work products/services. Knows what is expected and delivers on promise. Takes responsibility to surface and escalate issues.

Communication Effectively​

INFORM: Writes and presents factual material in a concise manner; openly shares knowledge and experiences

INCLUDE: Build relationships, shares all relevant information with others; seeks and uses input and feedback from differing perspectives

INVOLVE: Listens actively, considers people’s concerns and adjusts own behavior in a helpful manner

INFLUENCE: Actively participates in open debates to influence ideas and enable optimal decisions and solutions

INSPIRE: Recognizes and uses the reactions of and feedback from others to build trust and increase motivation

Focus on Customers​

Articulates the needs and expectations of internal and external customers. Handles customer complaints effectively and efficiently. Builds and maintains effective relations with customers (internal /external). Articulates the underlying need of the customer’s request. Listens and seek feedback proactively from the customer. Takes responsibility to address customer needs and resolve customer issues.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.