We Offer
At Maersk GSC, you will be part of a diverse working environment that reflects the APMM group. We strongly encourage continuous learning and the sharing of best practices by rewarding innovations. We believe in holistic development, regularly organizing recreational activities to help our employees unwind and showcase their creative side. Our people-centric approach emphasizes employee engagement and work-life balance.
Key Responsibilities
· Assist customers with their issues and collaborate closely with local co-workers to ensure prompt exception handling.
· Maintain a high level of customer centricity and deliver excellent customer service.
· Take ownership of issues with low tolerance for delays and inaccuracies.
· Read and respond to both internal and customer emails within the defined SLAs for specific communication channels.
· Adhere to system workflows and respond within strict deadlines.
· Take on additional responsibilities such as reports, and analysis based on business requirements.
· Meet all import custom manifest service and deadline requirements to eliminate any service failures.
· Follow standardized processes and tasks without compromising customer experience.
Who are we looking for?
· Experience in Import Customs Manifest is as MUST
· Graduates with over 3-4 years of Shipping and Logistics (Customs) experience and good communication skills.
· Strong understanding of the end-to-end shipping cycle.
· Structured and attentive to quality.
· Ability to handle complex data and processes.
· Contributes ideas and suggestions for overall improvement of the operations business unit.
· Flexible to work in rotational shifts.
· Ability to work in an agile environment.
· Ability to accept change and make the best of any situation.
· Cross-learning capability and supporting the team as needed, being an engaged team member.
Technical Skills
· Proficient with computer and MS Office applications especially Excel and Word
· Good typing speed.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
Skills Required
- Experience in Import Customs Manifest
- 3–4 years of shipping and logistics customs experience
- Good communication skills
- Strong understanding of the end-to-end shipping cycle
- Ability to handle complex data and processes
- Flexibility to work rotational shifts
- Proficiency with computer and Microsoft Office applications, especially Excel and Word
- Good typing speed
A.P. Moller - Maersk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about A.P. Moller - Maersk and has not been reviewed or approved by A.P. Moller - Maersk.
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Healthcare Strength — Company materials and job postings consistently highlight comprehensive medical, dental, and vision coverage, with U.S. transparency-in-coverage links indicating established group plans. These benefits are framed as part of a global rewards approach that aims for a consistent experience across markets.
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Retirement Support — U.S. roles commonly include a 401(k) with company match, reflected across multiple current postings. Disclosures also describe retirement savings as a core element of the company’s global benefits framework.
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Parental & Family Support — A global minimum of 18 weeks of fully paid maternity leave signals a strong baseline for family benefits. Guidance encourages candidates to clarify local parental provisions, reflecting structured policy with country-specific application.
A.P. Moller - Maersk Insights
What We Do
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.
