Senior Payment Operations Specialist (Maternity cover)

Western Union powers your pursuit.

In this role, you will be part of our Global Settlement Operations team, which handles Western Unions’ business products and serves our agent partners worldwide.

Role Responsibilities

• Responsible for reconciliation processes and completing more complex daily payment operations tasks with high accuracy, ensuring KPI’s are met.

• Providing high quality and timely responses to agent partners and business stakeholders.

• Participating and representing the function in different projects and initiatives.

• Identifying and initiating constant process improvements.

• Ensuring quality control and compliance with company’s rules and regulations.

• Supporting the team with various issues and escalations.

Role Requirements

• Proficient in English, both written and verbal.

• Bachelor or higher education degree in finance, economics or similar area.

• 1-2 years of experience in payment operations, accounts receivable, accounts payable or similar field.

• Solid Microsoft Excel skills.

• Strong communication, problem solving and training skills.

• Comfortable working in a fast-paced, highly structured and deadline-driven environment.

Work Shift

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• ⁠Free Fitness facilities

• Volunteering activities

• Referral program

Salary
The monthly gross base salary range is 1,812 – 2,658 EUR. This range represents anticipated low and high end of the salary for this position. This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

Note. This role is offered as fixed-term contract initially. There may be an opportunity for the position to be made permanent in the future, depending on business needs.

Other Details
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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