We’re seeking a future team member for the role of Senior Specialist to join our Production Services Infrastructure Support Analyst team. This role is located in Pune.
In this role, you’ll make an impact in the following ways:
- Extensive knowledge and working experience in fast paced environment like NetApp-CDOT,EMC - VMAX , Powermax, Pure, XIO, NetApp Storage grid, CISCO MDS, BROCADE
- Provisioning, decommissioning of various distributed enterprise and mid-tier SAN and NAS arrays.
- Experience in handling Major incident calls and drive towards RCA
- Incident/Change and Problem management
- Controlled resolution of incidents, problems within agreed service levels including classification, prioritization and initiation of action, identification and determination of root causes and implement of remedies.
- Ability to work effectively across time zones and geography
- Willingness to work in shifts, weekends and holidays
- Individual contributor with atleast 5+ years of experience
To be successful in this role, we’re seeking the following:
- API Interaction: Ability to work with REST APIs to integrate tools and automate storage management consoles.
- Scripting and Programming Languages: Proficiency in Python for storage automation, API interaction, and creating libraries.
- Performance Monitoring: Using AI-driven tools to automate capacity management, troubleshoot incidents.
- Automation of BAU Tasks: Working experience in automating tasks such as LUN provisioning and decommissioning.
- Experience in AI solutions.
About Us
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About the TeamAt BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Skills Required
- At least 5 years of relevant experience
- Extensive experience with NetApp CDOT, EMC VMAX, PowerMax, Pure Storage, XIO, NetApp StorageGRID, Cisco MDS, and Brocade
- Experience provisioning and decommissioning distributed enterprise and mid-tier SAN and NAS arrays
- Experience handling major incident calls and driving root-cause analysis
- Experience with incident, change, and problem management
- Ability to resolve incidents and problems within agreed service levels
- Ability to work effectively across time zones and geographies
- Willingness to work shifts, weekends, and holidays
- Ability to work with REST APIs for tool integration and storage management automation
- Proficiency in Python for storage automation, API interaction, and library development
- Experience using AI-driven tools for performance monitoring and incident troubleshooting
- Experience automating LUN provisioning and decommissioning
- Experience with AI solutions
BNY Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.
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Healthcare Strength — Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
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Parental & Family Support — Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
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Retirement Support — The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.
BNY Insights
What We Do
We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.
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