Senior Specialist, Product Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Development

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond.
A critical area within Identity Solutions is the Payment Verification team which develops global ecommerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences.
Role:
We are looking for an experienced Senior Specialist to join our 3DS Smart Interface Product Development team to play a key role in supporting commercialization and go-to-market strategies. This person will support the product development team, bridging customer-specific initiatives with the larger business expansion. This person will drive key activities including conducting data analysis for go-to-market activities, e.g., price modeling, revenue analysis, KPI analysis, reporting etc.
•Serve as product ‘ambassador’ by effectively articulating strategy, roadmap and value proposition in industry, customer and internal forums
•Work with Product Managers to define strategy, identify new opportunities, and evaluate performance.
•Gather and analyze both qualitative and quantitative data to generate insights and support decision-making.
•Perform market need and opportunity assessment based on guidance from regional partners, global product, commercialization teams, customers and competitive analysis
•Translate market needs, including regulation, into product strategy, business cases and product requirements
•Partner with subject matter experts to establish the technical development plan to support the product strategy
•Develop and drive execution of product development plans including piloting new products in strategic markets
•Ensure KPIs, product documentation, training, etc. are completed as product transitions from ‘development’ to ‘run’ phase of life cycle
All About You:
•Demonstrable experience in product conceptualization, design and commercialization, preferably with technical products
•Exposure to payments, fintech, or transaction-heavy businesses is a plus
•Experience with data analysis, with a background in building KPIs and reporting (Tableau, DOMO, or PowerBI experience preferred).
•Strong ability to interact with, build consensus and influence a variety of internal and external business partners at all levels of leadership.
•Clear and confident communication skills—you can tell a story and influence decisions.
•Comfort with and an ability to adapt in a rapidly changing environment and the ability to successfully manage multiple responsibilities
•Strong experience in product analytics, product strategy, consulting, or a similar role.
•Bachelor’s degree required, Advanced degree or MBA preferred
•Willingness to learn about new technology including Tokenization
•Working knowledge of mobile, e-Commerce technologies and 3DSecure is an advantage

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.